Hi, I had previously activated my BB9900 on my previous employer Bes express and when I left I deleted my user and removed me from the database ( I was the IT guy) now when I tried using the enterprise activation application (I only have a blackberry internet service not the enterprise plan on my blackberry I can't activate over the air without this application) I got the message saying that I was already registered on another server, something like "unable to activated your device. Delete the data from your blackberry device and try to activate again." My phone is in french so it's a rough translation of the message. I tried removing the enterprise activation application but now when I go into app world i can see this application but it keep saying that it's uninstalled and doesn't offer me to re-install it. I saw somewhere on the internet a suggestion about removing stuff in the service book so I deleted everytyhing called "desktop" from the service book but I still can't install the application to do an enterprise activation. So any suggestion would be appreciated. I went into option to wipe my phone and did a partial wipe (delete all application from the phone) again partial translation but still no good. if I upgrade the phone OS will that be enough to restore the factory settings and if not how do I do a complete wipe of the phone to restore it to factory default.
my phone: bold 9900 7.0 pack 1346 v18.104.22.1681
Hi and thanks for the quick reply. Where can I get this .440 version of the os ? I'm trying to download the .439 version from the main sticky but the RIM website is having problem since a couple of days and I have not been able to complete the download yet and it doesn't support resume so I have to restart each time.