BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-24-2011, 01:14 AM   #1 (permalink)
New Member
 
Join Date: Nov 2011
Model: 9900
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Bold intermittent freeze, blank screen

Please Login to Remove!

Hello, for a week now, I am experiencing very frequent freezing of the Bold. The screen is completely black, although the trackpad lights up.

If I press on Make Call, it will make the call most probably the last dialled number, but nothing on the screen. Ditto, if someone calls in, I can receive the call. Sometimes, it freezes differently, as if the screen display rate is not synching correctly.

Pulling out the battery and back in does no longer help, the reboot process does start but the screen is still blank, although it is being rebooted.

After 20 minutes or so, I might, yes I might, see the home screen if I'm lucky. Could it be the screen ?

I thought upgrading to new 540 would help. But same problem, if not worse.

Any ideas?

Clifford
Offline  
The Following User Says Thank You to ClifforddeNg For This Useful Post:
scphanse (01-31-2012)
Old 01-28-2012, 04:14 AM   #2 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9900
PIN: N/A
Carrier: T-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Bold intermittent freeze, blank screen

Quote:
Originally Posted by ClifforddeNg View Post
Hello, for a week now, I am experiencing very frequent freezing of the Bold. The screen is completely black, although the trackpad lights up.

If I press on Make Call, it will make the call most probably the last dialled number, but nothing on the screen. Ditto, if someone calls in, I can receive the call. Sometimes, it freezes differently, as if the screen display rate is not synching correctly.

Pulling out the battery and back in does no longer help, the reboot process does start but the screen is still blank, although it is being rebooted.

After 20 minutes or so, I might, yes I might, see the home screen if I'm lucky. Could it be the screen ?

I thought upgrading to new 540 would help. But same problem, if not worse.

Any ideas?

Clifford
It was extremely difficult to find avreference to this problem. I have the same problem currently. I thought it started when I downloaded a QR barcode reader. I deleted all 3rd party apps, erased all my data, reloaded OS. Problem still un-resolved!

Any help would be greatly appreciated. Seriously considering jumping ship!

Thanks
Offline  
Old 01-28-2012, 08:37 AM   #3 (permalink)
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Post Thanks: 1
Thanked 52 Times in 48 Posts
Default Re: Bold intermittent freeze, blank screen

Jump! Jump, Jump, Jump!!! And don't slam the door on your way out please...
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 01-28-2012, 09:49 AM   #4 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9900
PIN: N/A
Carrier: MTN
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Bold intermittent freeze, blank screen

try uppgrading to new OS version or do a factory reset. if still not solved, then it is a hardware problem.
Offline  
Old 01-31-2012, 02:24 AM   #5 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9900
PIN: N/A
Carrier: Vodafone
Posts: 2
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Bold intermittent freeze, blank screen

I have a similar problem which is as follows:
My BB9900 bold goes blank intermittently (maybe once in 3-4 days). Wherein which it's as if the phone has been switched off. If I try to restart using the power button (the call cut button) it just does not start up. To get it restarted I need to open up the phone, pull out the battery and reinstall it and then use the power on button.
Can anybody please help me with this issue
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Bold intermittent freeze, blank screen
Thread Thread Starter Forum Replies Last Post
White blank screen of death royaldeluxe General 9000 Series Discussion - Bold 13 03-18-2011 04:59 PM
BB Bold 9650 - White screen only... hornet303 General 9600 Series Discussion - Tour 2 03-09-2011 07:43 PM
blank screen while dialling a number instead of calling screen obi1 General 9700 Series Discussion - Bold 2 3 01-20-2011 01:19 PM
Bold only grey lit up screen tompirlet General 9000 Series Discussion - Bold 3 07-12-2009 11:32 AM
TIP: Before you open the Bold box... A free screen protector Mark Rejhon General 9000 Series Discussion - Bold 8 09-26-2008 03:19 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.