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Old 11-29-2011, 01:04 PM   #1 (permalink)
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Location: Nashville
Model: 9930
OS: 7.0.0.254
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Angry Phone problem - no sound

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I am having a problem with my 9930. On about half of the incoming calls there is no sound when I answer. The caller can't hear me and I can't hear them. The call shows connected but there is no sound.
I am running OS ver 7.0.0.374
The installed apps are:
Battery Watch
berryweather
Mobile Checkbook
Show me the Images
SplashID
Taskmaster.

I have removed everything from the device and then Re-installed the OS and apps and reactivated the phone on our BES.

Any thoughts??

Thanks!
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Old 11-29-2011, 07:36 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Location: Nashville
Model: 9930
OS: 7.0.0.254
PIN: N/A
Carrier: Verizon
Posts: 44
Post Thanks: 7
Thanked 1 Time in 1 Post
Talking Re: Phone problem - no sound

I am a dummy. Somehow the answer when removed from the holster got turned on. I don't have any idea how it happened but I was apparently flashing the line which effectively put the call on hold.
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Old 11-29-2011, 11:06 PM   #3 (permalink)
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Default Re: Phone problem - no sound

All's well that ends well!
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