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Old 01-15-2012, 07:37 PM   #1 (permalink)
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Default latest OS push from VZ- IDIOTS

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Causes all the apps to need to be re-loaded and all the sign on and passwords to be keyed in. Lost a couple I would have to pay for again to get back. Even VZ Navigator. If I would have known that I never would have done it.
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Old 01-15-2012, 07:52 PM   #2 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

WHat device do you have? Your profile says 8830.
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Old 01-15-2012, 08:16 PM   #3 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

9930
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Old 01-15-2012, 08:50 PM   #4 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

Quote:
Originally Posted by sloopercat View Post
9930
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Please update your profile as that information is needed when you have a problem.
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Old 01-15-2012, 09:01 PM   #5 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

Were you FORCED to do the update?
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Old 01-16-2012, 08:39 AM   #6 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

No, but they give no indicator how invasive the update will be. It is almost like starting with a new BB, short of the enterprise mail. Through another coincidence of a laptop upgrade Friday, I lost my backed up BB desktop files. The very least they should do is ask if you want to back up the apps first.
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Old 01-16-2012, 08:50 AM   #7 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

It isn't almost like starting over with a new device, it is like starting over with a new device. That is the way it is and always has been with the handsets. I don't know why you were so taken by surprise. And backing up a device as well as third-party apps if necessary is basic best practice. Blame yourself.
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Old 01-16-2012, 09:16 AM   #8 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

Just more proof that if it ain't broken, don't try to fix it with an OS update.
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Old 01-16-2012, 11:16 AM   #9 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

I'm having a hard time getting past both the phone and the laptop losing information after upgrades, but the OP is pointing fingers everywhere but himself.
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Old 01-16-2012, 12:05 PM   #10 (permalink)
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Default Re: latest OS push from VZ- IDIOTS

Here are some tips:

1. Never update unless you have a clear understanding of what you are updating to.
2. ALWAYS, ALWAYS, ALWAYS do a manual backup of your data before doing any update.
3. Never do an OTA update. Just don't. Use a computer.
4. If you insist on updating OTA, follow number two above first.
5. Understand what happens when you do a device update in terms of applications.
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