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rebeccafiorella 03-05-2012 09:17 AM

Hey Everybody!

I'm new here and my problem is that Friday(march 2nd 2012) i had a message saying that the usb for my charger is no good then Saturday it was fine no message and on Sunday (march 4 2012) i got again the same message . So what i did i took my battery out and put it back and it worked fine and it charged is it normal?

to be honest I'm pretty worried because i just got my Blackberry Bold 9900 a month ago.

Please Help!

Dubdub 03-05-2012 10:31 AM

Re: Charger
Message? How did you receive the message? What exactly did it say?

rebeccafiorella 03-05-2012 11:27 AM

Re: Charger

it tells me that the USB drive is not good for my blackberry something like that

Dubdub 03-05-2012 12:42 PM

Re: Charger
Need to have more information to really help, such as the exact error message, where it is displayed, when it occurs, etc.

Perhaps the battery pull fixed it as it cures most problems.

rebeccafiorella 03-05-2012 12:52 PM

Re: Charger
Well i did the battery pull on friday and on saturday i didnt have the message and yesterday night i had the message saying : The charging source connect to your blackberry device cannot .... etc so i had to pull out the battery and put it back and it charged

ZombieBerry 03-05-2012 12:58 PM

Re: Charger
I have had the exact same thing happen to my 9900 when I am charging from certain ports (USB, Wall Charger, etc...) I disconnect and reboot my phone, and connect it again. Never had the issue present itself after a battery pull.

I don't think there is anything wrong with the device itself. I have also had it after knocking my 9900 from the table, but the charger cable is still connected. I would not worry too much about it.

rebeccafiorella 03-05-2012 12:59 PM

Re: Charger
So if its not the device what is it then? ive never had that message before it just started on friday that message and yesterday

Dubdub 03-05-2012 01:52 PM

Re: Charger
What did you do to the device just before this happened?

Are plugging in directly to the PC or using a USB HUB? If a HUB, plug directly into the PC. BBs do not like HUBs for some reason.

rebeccafiorella 03-05-2012 01:54 PM

Re: Charger
I didnt do anything i was just using it with msn,bbm and facebook the usual stuff

i plug it with the wall plug

Dubdub 03-05-2012 02:03 PM

Re: Charger
Tried different wall plugs and a different charger?

rebeccafiorella 03-05-2012 02:04 PM

Re: Charger
i dont have an other charger and i did try on a different wall plug i had the same problem

ZombieBerry 03-05-2012 05:32 PM

Re: Charger
I plugged my 9900 into my PB charger (as I always do, when at home). Busy doing things around the my place and maybe a 1/2 hour later check my phone. Phone was plugged in, but my device was not charging. Woke the phone up and had the following error msg on my screen;

"The charging source connected to your Blackberry device cannot charge your battery"

I unplugged the charger and tried a direct USB to my laptop, it worked. I plugged in the PB charger again, same error. Soft reset, reconnected, no problems. Only had that error happen to my 9900, charging off the PB charger. I haven't had a repeat of the error.

Still think it's a bug.

rebeccafiorella 03-06-2012 08:52 AM

Re: Charger
Hey :)

yesterday it charged fine no error message!

Thanks for ur help and letting me know that im not the only one that has that problem! :)

tbturtle 03-09-2012 04:43 AM

Re: Charger
:cry:Hey, I'm also have the same problem here. This happened after I upgraded OS. I couldn't recharge with anything until I did a soft reset. So every night I have to do a soft reset. :cry:

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