Originally Posted by franglish
Help me....i just updated my OS and blackberrry protect does not work at all. they say the service plan does not support blackberry protect but before the update it was working. i tried with my 2 sim card with the different plan both of them doesnt work...my operator asked me to call blackberry directly and i try to call them in UK its seem the number always busy....by the way i am in paris france thanks for your big help. kiss
Resend service books and see if that works.
I had same problem, and similar with other apps. Resending service books didn't work at first, but did later. For others who had the problem it corrected on its own in some cases, and for others service books did it.