BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 05-03-2012, 12:31 AM   #1 (permalink)
New Member
Join Date: Jul 2009
Location: UK
Model: 9900
Carrier: Vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email account issues

Please Login to Remove!


I have a BB9900 and am having issues getting a personal domain email account to work correctly on my device.

Its on a BES plan and corp email works fine, on a previuos device my personal email (added as internet mail account) also worked fine.

I've then done two things. 1) moved domain provider from 123reg to and 2) put latest OS on device.

The email is added but it either doesnt receive all emails, doesnt send any emails and I dont get the notification to the internat mail icon only to the messages icon.

Have tried deleting service books and re-sending for one com mail, deleting mail account and re-adding, etc etc

One thing i tried last night was to add a new mail account using same domain and this works fine so I'm thinking that andyatdomain com account is somehow, somewhere still linked to an old device. Have tried logging into to see if device PIN is on there but it just tells me I need to configure the settings on my device (when ive entered pin and imei).

Its not connected to BES as adding new email account works fine. Device wipe doesnt resolve either.

Any ideas how I can see if there is a link between PIN and my andyatdomain com email ???

Or any other suggestions ?

Old 05-03-2012, 10:27 AM   #2 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: Email account issues

Maybe it is blocked by the IT Policy? Talk to the BES Admin before you go deleting and adding.
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Email account issues
Thread Thread Starter Forum Replies Last Post
New Curve leaving messages on Gmail as unread christerwhitworth General BlackBerry Discussion 2 12-01-2009 02:27 AM
I broke an email account? Spetnik General Legacy Device Discussion 5 09-02-2008 12:36 PM
Changed email account password w/out thinking kylen36 General Legacy Device Discussion 7 10-27-2007 12:10 PM
First post thought I'd make it helpful mazzel General 8100 Series Discussion - Pearl 1 05-30-2007 03:45 PM
Newbie BIS + Email issues schuey100 BlackBerry Network 1 11-09-2006 02:01 PM

GE 34134 Pro Crystal HD Amplified Antenna Indoor VHF / UHF - Works 40 MILES
GE 34134 Pro Crystal HD Amplified Antenna Indoor VHF / UHF - Works 40 MILES pictureYamatake HPX-H2 Fiber Optic Amplifier
Yamatake HPX-H2 Fiber Optic Amplifier pictureFluke Manual 203A Distribution Amplifier Instruction Manual w/Schematics
Fluke Manual 203A Distribution Amplifier Instruction Manual w/Schematics pictureA Endevco Model: 6634 Vibration Amplifier
A Endevco Model: 6634 Vibration Amplifier  pictureA ENDEVCO CHARGE AMPLIFIER 2721B +15V -15V

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.