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Old 05-06-2012, 02:46 PM   #1 (permalink)
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Default Backup smart card???

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Hii

ive been having this problem for couple of weeks
im not sure what the problem seems to be but the back up would not complete
it will stop at backing up smart card 1 of 1
anybody able to help me with the problem

thank you!
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Old 05-06-2012, 03:30 PM   #2 (permalink)
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Default Re: Backup smart card???

Do you use a smart card with a bluetooth sled to digitally sign and encrypt your e-mails? If not, then do an advanced backup and don't back up those options.
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Old 05-07-2012, 11:16 AM   #3 (permalink)
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Default Re: Backup smart card???

Quote:
Originally Posted by Nasirz View Post
Hii

ive been having this problem for couple of weeks
im not sure what the problem seems to be but the back up would not complete
it will stop at backing up smart card 1 of 1
anybody able to help me with the problem

thank you!
Hey, connect to the Desktop Software > Device > Delete Data.
scroll to the Smart Card data and the Social Feeds data and DELETE them both.

Then, go back and commence a normal backup and it will proceed.
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Old 06-11-2012, 04:57 PM   #4 (permalink)
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Default Re: Backup smart card???

i had the same problem after upgrade the bb is was gone.
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