BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-03-2012, 12:12 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Central NJ
Model: 9900
OS: 7.1.0.284
PIN: nacle of creation
Carrier: ATT
Posts: 318
Post Thanks: 4
Thanked 8 Times in 8 Posts
Default Microphone works intermittently after update

Please Login to Remove!

I installed the 7.1.0.428 yesterday and 2 things happened:

1. Microphone works intermittently. On most calls the other party can not hear my while I hear them perfectly. I'm saying on MOST because once in the while the microphone works and I can complete the call. Any ideas?

2. I lost hotspot functionality after the update. Anyone else had that problem?
__________________
8703e>>> 8310>>> 8330>>> 8310>>> 9700>>> 9800>>> 9900>>> Z10 AND Playbook 64GB
Offline  
Old 08-03-2012, 01:33 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,731
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Microphone works intermittently after update

Don't really have an answer to #2....Never ran into that issue.

On #1, is there any pattern? For example, I've had similar issues on wifi calling. Rebooting corrects the problem in my case.

Or, could be a hardware issue that has happened by coincidence along with the upgrade. Rule out software and network and you'll know.
__________________
- Ira
Online  
Old 08-03-2012, 02:58 PM   #3 (permalink)
CrackBerry Addict
 
Howard S.'s Avatar
 
Join Date: Apr 2008
Location: Blue Bell, PA
Model: 9900
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 551
Post Thanks: 12
Thanked 17 Times in 17 Posts
Default Re: Microphone works intermittently after update

Quote:
Originally Posted by snhrph View Post
I installed the 7.1.0.428 yesterday and 2 things happened:

1. Microphone works intermittently. On most calls the other party can not hear my while I hear them perfectly. I'm saying on MOST because once in the while the microphone works and I can complete the call. Any ideas?
This is a fairly well known problem for certain AT&T users, myself included. I updated to 7.1.0.569 and had the same problem this week and had to downgrade back to .205. There are a few 7.1 OS versions that do not have the mic issue, .205 and .437 are two of them. I think you'll be safe with either of those and they are rock solid.
__________________
Howard
Offline  
Old 08-03-2012, 03:48 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Central NJ
Model: 9900
OS: 7.1.0.284
PIN: nacle of creation
Carrier: ATT
Posts: 318
Post Thanks: 4
Thanked 8 Times in 8 Posts
Default Re: Microphone works intermittently after update

Quote:
Originally Posted by aiharkness View Post
Don't really have an answer to #2....Never ran into that issue.
Hot spot ran perfectly on .284. Downgraded the OS back to .284 but the hot spot still does not work.

The interesting kink to all that is that when I type Myver on bb it shows 7.1.0.428. But the only OS that I have on my laptop is the .284...

Quote:
Originally Posted by aiharkness View Post
On #1, is there any pattern? For example, I've had similar issues on wifi calling. Rebooting corrects the problem in my case.

Or, could be a hardware issue that has happened by coincidence along with the upgrade. Rule out software and network and you'll know.
No real pattern that was apparent. Last night I thought that I was having the issue with calling other cell phones, but today I could not complete the call to the desk phone next to me.

Rebooting does not solve the issue, tried it several times. Starting bb in the Safe Mode failed to resolve the issue either, so I'm fairly confident that the issue is with the OS...

Quote:
Originally Posted by Howard S. View Post
This is a fairly well known problem for certain AT&T users, myself included. I updated to 7.1.0.569 and had the same problem this week and had to downgrade back to .205. There are a few 7.1 OS versions that do not have the mic issue, .205 and .437 are two of them. I think you'll be safe with either of those and they are rock solid.
I read about the infamous AT&T microphone bug. It sucks. This is the first real issue that I have had with a blackberry in many years.

I rolled back to a 7.1.0.284 that I used for a long time, but the issue persisted. I will try wiping the phone tonight and reloading the .284.
__________________
8703e>>> 8310>>> 8330>>> 8310>>> 9700>>> 9800>>> 9900>>> Z10 AND Playbook 64GB
Offline  
Old 08-03-2012, 11:01 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Central NJ
Model: 9900
OS: 7.1.0.284
PIN: nacle of creation
Carrier: ATT
Posts: 318
Post Thanks: 4
Thanked 8 Times in 8 Posts
Default Re: Microphone works intermittently after update

It seems that I was able to resolve both issues by downgrading back to 7.1.0.284

Took more than a couple of tries... I ended up uninstalling ALL RIM software from my laptop, wiping bb with JL commander, downloading all new software to pc, uploading a 7.0 OS version from att to my bb, and than updating to 7.1.0.284 from T-Mo.

I'm sticking with this build for a looooong time.
__________________
8703e>>> 8310>>> 8330>>> 8310>>> 9700>>> 9800>>> 9900>>> Z10 AND Playbook 64GB
Offline  
Old 08-04-2012, 06:21 AM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,731
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Microphone works intermittently after update

Interesting. Thanks for posting follow up.
Posted via BlackBerryForums.com Mobile
Online  
Old 08-08-2012, 12:37 AM   #7 (permalink)
CrackBerry Addict
 
Howard S.'s Avatar
 
Join Date: Apr 2008
Location: Blue Bell, PA
Model: 9900
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 551
Post Thanks: 12
Thanked 17 Times in 17 Posts
Default Re: Microphone works intermittently after update

Very interesting. Makes you wonder if that wouldn't work with known mic issue versions.

Question: you wiped the phone but what did you use to backup and restore your 3rd party applications?
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-10-2012, 07:15 PM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Central NJ
Model: 9900
OS: 7.1.0.284
PIN: nacle of creation
Carrier: ATT
Posts: 318
Post Thanks: 4
Thanked 8 Times in 8 Posts
Default Re: Microphone works intermittently after update

Quote:
Originally Posted by Howard S. View Post
Very interesting. Makes you wonder if that wouldn't work with known mic issue versions.

Question: you wiped the phone but what did you use to backup and restore your 3rd party applications?
Posted via BlackBerryForums.com Mobile
I used Desktop Manager to both back-up and restore 3rd party apps and data.

The only casualty was the WeatherBug app - it did not reinstall and I can't find it anywhere. On the appworld it says that my device is not compatible with the app.

I searched the forum, and the couple of links that I found were old and did not work. Anyone has a working link to the download?
__________________
8703e>>> 8310>>> 8330>>> 8310>>> 9700>>> 9800>>> 9900>>> Z10 AND Playbook 64GB
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Microphone works intermittently after update
Thread Thread Starter Forum Replies Last Post
Update Difficulty. eric0668 General 8900 Series Discussion - Javelin 3 07-17-2009 04:23 PM
issues since last update.. would like some advice Bgnome General 8100 Series Discussion - Pearl 1 05-24-2009 10:40 PM
Mail Connector update issue jsbnlb General BlackBerry Discussion 17 11-26-2007 05:55 PM
Important: Microsoft Software Update for May 9th, 2006 and Impact on BES jnelson2000 BES Admin Corner 26 05-19-2006 01:27 PM
midlets and applications.. what works, what doesn't.. MDS headtailgrep Aftermarket Software 3 10-30-2004 12:48 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.