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-   -   Sync Error all of a sudden... (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/261199-sync-error-all-sudden.html)

Cameronrs5 08-23-2012 10:28 AM

Sync Error all of a sudden...
 
I have never had any problems syncing until yesterday. I did my normal plug in and type in password it does its thing I click ok and then I get a pop up!

Synchronization Error
CRTranRec::GetLinkedRecordld : Invalid linked record id

What do I do? Please help! I have the blackberry Bold Touch 9900

devnull 08-23-2012 11:43 AM

Re: Sync Error all of a sudden...
 
KB31008-Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software

Cameronrs5 08-23-2012 11:47 AM

Re: Sync Error all of a sudden...
 
Well that doesnt help :(

Resolution

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

fotnost 08-23-2012 02:18 PM

Re: Sync Error all of a sudden...
 
1) did you try forget this device and then adding your blackberry to the desktop manager again as a new device?

2) pulling out the battery and then when it comes back on, trying to connect again to the Desktop Manager Software?

or a combination of 2 & 1?

rjkothari 01-03-2013 08:04 AM

Re: Sync Error all of a sudden...
 
I found out the address book records with picture not there (from Facebook appl) by this method.

In Tools-Desktop Options-Configure Sync Logging Options set Logging Method-Full (default is None).

Then do the sync, when error comes and sync finishes; under Help (? on top right hand side) select 'Support Resources'->'Organizer Sync Logs' (this html file is saved under
C:\Documents and Settings\<current user>\Local Settings\Application Data\Research In Motion\BlackBerry Desktop\XCPCSync.OEM\SyncSDK.209.601\Log).

Open the file in browser or html editor. Go to bottom. Go up a few lines and you will find the entry with the picture problem.

Go to blackberry handset address book, locate the address and delete the picture.

Again resync and repeat this process till you don't get any more sync error.


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