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Old 09-02-2012, 01:11 AM   #1 (permalink)
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I've been trying to set up my visual voicemail and when I click on the set up button it takes me to the web for me to sign up and it says that I do not have the feature in my account and I have called my network provider twice and they confirmed that I do have the feature in my account.
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Old 09-02-2012, 08:25 AM   #2 (permalink)
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Default Re: visual voicemail

What device do you have? The 8900 doesn't support VVM.
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Old 10-09-2012, 05:55 PM   #3 (permalink)
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Old 10-09-2012, 05:56 PM   #4 (permalink)
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Default Re: visual voicemail

I have T-Mobile....
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Old 10-10-2012, 01:54 PM   #5 (permalink)
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Default Re: visual voicemail

You need a new device. As I mentioned, the 8900 does not support VVM.
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Old 10-22-2012, 11:23 AM   #6 (permalink)
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Default Re: visual voicemail

ive been tryin to make it work on my bold 9900
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Old 10-22-2012, 11:26 AM   #7 (permalink)
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Default Re: visual voicemail

Quote:
Originally Posted by chenia69 View Post
ive been tryin to make it work on my bold 9900
Ok. Do you have a BlackBerry data plan? This is also necessary.
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Old 10-22-2012, 11:53 AM   #8 (permalink)
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Default Re: visual voicemail

I had to call T-Mobile to get Visual Voicemail properly provisioned on my 9900.
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Old 10-22-2012, 02:43 PM   #9 (permalink)
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Default Re: visual voicemail

Quote:
Originally Posted by NJBlackBerry View Post
I had to call T-Mobile to get Visual Voicemail properly provisioned on my 9900.
I didn't have to once my BlackBerry plan activated on my 9900. I did, however, have to call for my 9700 (which was when VVM first came to the big pink T).

Mileage can always vary though.
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Old 10-26-2012, 03:53 PM   #10 (permalink)
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Quote:
Originally Posted by chenia69 View Post
ive been tryin to make it work on my bold 9900
Yes I do have a data plan. Still no luck!
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Old 10-27-2012, 07:33 AM   #11 (permalink)
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Default Re: visual voicemail

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Originally Posted by chenia69 View Post
Yes I do have a data plan. Still no luck!
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Then call T-Mobile. Also, you can try getting a new SIM card.
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