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-   -   Blackberry 9930 issue (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/262211-blackberry-9930-issue.html)

DJ Lovers 10-30-2012 08:48 PM

Blackberry 9930 issue
 
Battery got drained thru the night, next morning i wake up phone is dead, not turning on, not taking charge with neither without battery in, does not turn red light, nothing, no sign of life at all. :S

Dubdub 10-30-2012 09:43 PM

Re: Blackberry 9930 issue
 
Yep. A dead battery. Have you let it run down past 20% on a regular basis? My guess is the battery is damaged. Try a new OEM or quality battery made specifically for your make and model, not a cheap knockoff

How are you trying to charge wall or computer? Have you tried another charger, method or location/wall outlet?

Also, please update your profile. It says you have an 8900 and your post says 9930.

DJ Lovers 10-30-2012 09:59 PM

Re: Blackberry 9930 issue
 
I tried charging without battery, no sign of life, it is supposed to turn on red light at least, so no a battery problem, about my profile this is not my personal phone. Thanks

Dubdub 10-31-2012 08:21 AM

Re: Blackberry 9930 issue
 
Try a new battery before you can say for sure that it isn't a battery problem. And you didn't answer my first question - Have you let the battery run down past 20% on a regular basis?

Can you say for sure that the charger is working? You have the proper cable? The charger USB port is broken? Try to eliminate one thing at the time.

aiharkness 10-31-2012 08:41 AM

Re: Blackberry 9930 issue
 
I agree with Dubdub. Odds are the battery is dead, dead for good. Maybe it ran down empty because it failed, or you letting it run empty when it was near failure anyway killed it for good. At any rate, that's the most likely situation: bad battery.

You should leave it on a wall charger for an hour or two, just to be sure. If it hasn't booted on it's own, remove the battery and then put it back while the device is plugged in. See if it boots.

Next step is to try a battery you know is good, as Dubdub said. Borrow one if you can.
Posted via BlackBerryForums.com Mobile

DJ Lovers 10-31-2012 09:12 AM

Re: Blackberry 9930 issue
 
Tried my battery on another phone, worked, tried others phone battery on m yphone, didntk work, you mean let it charging for 2 hours wiht battery in?

Dubdub 10-31-2012 10:13 AM

Re: Blackberry 9930 issue
 
If you are convinced it isn't the battery, make sure you are using the proper cable - one that will allow a charge.

The try an alternate charger method/location.

DJ Lovers 10-31-2012 10:24 AM

Re: Blackberry 9930 issue
 
I am convinced it is not the batteyr, i am coninved is not charger, or cable everyhting is working but the phone.

aiharkness 10-31-2012 12:10 PM

Re: Blackberry 9930 issue
 
If you tried a known good battery in your BlackBerry -- and from your description, that's what you did -- and you BlackBerry didn't power on, and you tried your battery in another BlackBerry -- which, from your description, you did --and that other BlackBerry booted with your battery, then you've shown the problem is with your device.

I'm not sure what you can do. Even if it is repairable, it may not be worth it all things considered.
Posted via BlackBerryForums.com Mobile

Dubdub 10-31-2012 12:11 PM

Re: Blackberry 9930 issue
 
Has to be one of those three or the USB plug on the phone.

What happened tot he device just before you left it overnight? Get wet, dropped.

Please answer my first question - Have you let the battery run down past 20% on a regular basis?

DJ Lovers 10-31-2012 01:21 PM

Re: Blackberry 9930 issue
 
Yes i let batteyr run down 20% actually until it drained out which was what happened before it died but that was the veyr first time.

the usb port was working fine, no water, no drops.

aiharkness 10-31-2012 01:53 PM

Re: Blackberry 9930 issue
 
I let myself get led astray by the mention in the OP about letting the battery run down. That may not have been what happened, only appeared to be what happened. Sounds like the failure mode that we saw a lot on the forums when the 9900s were new. Never happened to me, or at least not yet. The common theme seemed to be device left to charge during the night and found dead as a doornail in the morning. Doesn't fit your case exactly, but I don't know that being on charge was really a factor or not.

Anyway... Is the BlackBerry still under warranty? Insured?
Posted via BlackBerryForums.com Mobile

DJ Lovers 10-31-2012 02:23 PM

Re: Blackberry 9930 issue
 
im afraid that it is not


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