BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 11-23-2012, 06:21 AM   #1 (permalink)
New Member
Join Date: Oct 2012
Model: 9300
Carrier: Bouygues Telecom
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My upgrade to V7.1 was a mess

Please Login to Remove!


I've upgraded my BB 9900 from OS 6 to the last OS V7.1 available for my carrier (Bouygues Telecom) and I can't access to my BIS settings anymore.

When I go to the BIS website and try to create an account I get an error saying that my device is not registered. I register again successfully and get the same error.

I've downgraded to V6 back and can go the BIS settings but the website is still not for me.

I've tried the hard reset thing.

How can I get a full BIS support?

Is there any chance to successfully upgrade to V7.1?

Old 11-23-2012, 10:35 AM   #2 (permalink)
BlackBerry Extraordinaire
ZombieBerry's Avatar
Join Date: Sep 2010
Location: Toronto
Model: Priv
OS: 5.1.1
PIN: 2AB9C463
Carrier: WIND
Posts: 2,361
Post Thanks: 30
Thanked 343 Times in 282 Posts
Default Re: My upgrade to V7.1 was a mess

BlackBerry 9900 doesn't run OS 6. Did you upgrade from 7.0 to 7.1?

What device are you using? 9300 or 9900?

On your device, open your browser and type in (You should be registered) and be able to add mail accounts to your device. This is assuming you have a BlackBerry Data Plan and all that jazz.
fere libenter homines id quod volunt credunt
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: My upgrade to V7.1 was a mess
Thread Thread Starter Forum Replies Last Post
Loss of EDGE after upgrade to nikhlya General 8100 Series Discussion - Pearl 5 10-23-2008 02:41 AM
BES v4.1 SP6 - Database Upgrade Error aarrarte BES Admin Corner 1 09-12-2008 03:50 PM
SRP keys, version upgrade and licensing costs funk BES Admin Corner 2 09-05-2008 08:29 AM
BES 4.1 upgrade questions kmarcelle BES Admin Corner 5 02-14-2007 07:10 PM
T-mobile upgrade any good? sytema General Legacy Device Discussion 16 02-05-2007 08:37 PM

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.