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Old 11-23-2012, 05:21 AM   #1 (permalink)
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Default My upgrade to V7.1 was a mess

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Hi,

I've upgraded my BB 9900 from OS 6 to the last OS V7.1 available for my carrier (Bouygues Telecom) and I can't access to my BIS settings anymore.

When I go to the BIS website and try to create an account I get an error saying that my device is not registered. I register again successfully and get the same error.

I've downgraded to V6 back and can go the BIS settings but the website is still not for me.

I've tried the hard reset thing.

How can I get a full BIS support?

Is there any chance to successfully upgrade to V7.1?

Thanks
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Old 11-23-2012, 09:35 AM   #2 (permalink)
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Default Re: My upgrade to V7.1 was a mess

BlackBerry 9900 doesn't run OS 6. Did you upgrade from 7.0 to 7.1?

What device are you using? 9300 or 9900?

On your device, open your browser and type in www.blackberry.com/integrate (You should be registered) and be able to add mail accounts to your device. This is assuming you have a BlackBerry Data Plan and all that jazz.
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