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-   General 9900 Series Discussion - Bold Touch (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/)
-   -   Messages not fully downloading (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/262654-messages-not-fully-downloading.html)

pda luvr 12-05-2012 04:22 PM

Messages not fully downloading
 
I'm working on a 9900 that does not fully download some emails. There is a BES account active, a gmail, and a pop.
In some emails in all 3 accounts, when you scroll to the bottom of a message and tell it to show more, it doesn't.
So far we've had many tech support calls with ATT, a replacement phone, and now I'm about to get on the phone with RIM.
Can anyone shed some light on this? Even if its obvious I'd appreciate the help.

Howard S. 12-06-2012 10:55 PM

Re: Messages not fully downloading
 
Do you have "auto more" checked off under email options? If not try that and see if it helps.

pda luvr 12-07-2012 11:50 AM

Re: Messages not fully downloading
 
Yes that was checked on

Howard S. 12-07-2012 02:45 PM

Re: Messages not fully downloading
 
Did you try leaving it unchecked? That's how I use it.


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