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Old 12-05-2012, 04:22 PM   #1 (permalink)
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Default Messages not fully downloading

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I'm working on a 9900 that does not fully download some emails. There is a BES account active, a gmail, and a pop.
In some emails in all 3 accounts, when you scroll to the bottom of a message and tell it to show more, it doesn't.
So far we've had many tech support calls with ATT, a replacement phone, and now I'm about to get on the phone with RIM.
Can anyone shed some light on this? Even if its obvious I'd appreciate the help.
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Old 12-06-2012, 10:55 PM   #2 (permalink)
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Default Re: Messages not fully downloading

Do you have "auto more" checked off under email options? If not try that and see if it helps.
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Old 12-07-2012, 11:50 AM   #3 (permalink)
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Default Re: Messages not fully downloading

Yes that was checked on
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Old 12-07-2012, 02:45 PM   #4 (permalink)
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Default Re: Messages not fully downloading

Did you try leaving it unchecked? That's how I use it.
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