12-09-2012, 06:36 PM
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#2 (permalink)
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BlackBerry Master
Join Date: May 2008 Model: 9930 OS: 7.1.0.163 PIN: N/A Carrier: Verizon
Posts: 4,351
Post Thanks: 0 Thanked 246 Times in 238 Posts
| Re: Lost internet and email connectivity Do you have a an active BlackBerry Data Plan?
Have you done a battery pull?
Have you resent your Service Books?
Have you contacted your carrier to see if there is a tower problem in your area?
As to the trackpad, if the device is new and if the trackpad isn't working properly (and hasn't been damaged physically or by moisture), you should get a replacement. |
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