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Old 02-02-2013, 10:51 PM   #1 (permalink)
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Default BB9900 can only hear thru speaker and not thru headphone

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Upgraded and re-installed the latest version of OS but still if I get the phone call I can only talk on the speaker phone. otherwise other party can hear me but I can not hear them.
Any idea if this is build in headphone issue or anyone else faced this on the latest version?
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Old 02-03-2013, 08:14 AM   #2 (permalink)
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Default Re: BB9900 can only hear thru speaker and not thru headphone

Do you mean the phone speaker, wired headphone, or bluetooth headphone?

Phone speaker: If the speaker phone is working but not the phone speaker, given you troubleshooting, I'd say the phone speaker has failed.

Wired headphones: If this problem is with wired headphones, have you tried another pair? Tried moving the plug slightly in and out, rotating? Problem could be the phone jack is broken, or could be dirt and crud, or could be your headphones.

Bluetooth: if this is a problem with Bluetooth headphones see what others say.
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