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Old 03-13-2013, 06:24 PM   #1 (permalink)
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Default still no way to disable touchscreen during calls?

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My cheeks cause mutedness, my ear disconnects calls, so just checking if there's a way to disable during a phone call? Thanks!!
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Old 03-13-2013, 06:57 PM   #2 (permalink)
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Default Re: still no way to disable touchscreen during calls?

It should shut off when on calls by default.
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Old 03-14-2013, 01:59 AM   #3 (permalink)
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Default Re: still no way to disable touchscreen during calls?

It does, the screen goes black and touch function are disabled.
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Old 03-17-2013, 10:08 AM   #4 (permalink)
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It does, the screen goes black and touch function are disabled.
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Old 03-17-2013, 10:08 AM   #5 (permalink)
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Default Re: still no way to disable touchscreen during calls?

So if mine doesn't shut off/go black, what should I be looking for in my tools or options or settings?
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Old 03-18-2013, 07:37 AM   #6 (permalink)
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Default Re: still no way to disable touchscreen during calls?

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So if mine doesn't shut off/go black, what should I be looking for in my tools or options or settings?
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If it's not going off, I would lean towards it being a hardware problem with the sensor. I would take the device to a Verizon store and get it looked at.
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