BlackBerry Forums Support Community - Damaged Charging Port

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blainegmc

03-19-2013 08:18 PM

Damaged Charging Port

Hello,

I have a verizon blackberry 9930. I damaged the charging port and wondered if anyone knew of a place i could send it to get repaired. I live in southwest florida if someone knows of a local place. I would be happy to send it somewhere tho as well. Let me know ! Thanks

dc/dc

03-20-2013 07:11 AM

Re: Damaged Charging Port

Quote:

Originally Posted by alicepattinson (Post 1800833)

You can go to a nearest technician so they can fix it for you. I guess the phone sections on malls have

No, this is not good advice.

Quote:

Originally Posted by blainegmc (Post 1800830)

The best place to take a damaged mobile phone in the United States is to a corporate store for the carrier that sold the device. In your case, this would be the nearest Verizon shop.

blainegmc

03-20-2013 08:25 PM

Re: Damaged Charging Port

Quote:

Originally Posted by dc/dc (Post 1800843)

No, this is not good advice.

The best place to take a damaged mobile phone in the United States is to a corporate store for the carrier that sold the device. In your case, this would be the nearest Verizon shop.

Ok, i took it to the Verizon store that was a division of cellular sales. Your saying if I took it to the actual verizon owned store, they would help me?

dc/dc

03-21-2013 07:51 AM

Re: Damaged Charging Port

Quote:

Originally Posted by blainegmc (Post 1800871)

Ok, i took it to the Verizon store that was a division of cellular sales. Your saying if I took it to the actual verizon owned store, they would help me?

Yes, they should help you. Third party retailers are not obligated to provide any support.

blainegmc

03-22-2013 12:31 PM

Re: Damaged Charging Port

I called verizon and they said the couldn't... Is there somewhere i can just send the phone in for repairs?

dc/dc

03-22-2013 12:48 PM

Re: Damaged Charging Port

Quote:

Originally Posted by blainegmc (Post 1800937)

I called verizon and they said the couldn't... Is there somewhere i can just send the phone in for repairs?

Don't call. Go to a store. If your phone is less than a year old, they should help.

You do not want to give it to a third party.

blainegmc

03-22-2013 10:23 PM

Re: Damaged Charging Port

It's over a year old.

dc/dc

03-23-2013 08:52 AM

Re: Damaged Charging Port

Quote:

Originally Posted by blainegmc (Post 1800963)

It's over a year old.

In that case, they may be able to offer you an early upgrade to a new device. The Z10 will be out next week.

The bottom line is, you really don't want to try to get things like the USB port repaired. It's best to just replace.

blainegmc

03-29-2013 08:55 AM

Re: Damaged Charging Port

So there is noone I could send it to, and just get it repaired? I would gladly pay.

dc/dc

03-29-2013 09:25 AM

Re: Damaged Charging Port

Quote:

Originally Posted by blainegmc (Post 1801318)

So there is noone I could send it to, and just get it repaired? I would gladly pay.

There is, but I'm telling you it's not worth it.

blainegmc

04-02-2013 05:26 PM

Re: Damaged Charging Port

Quote:

Originally Posted by dc/dc (Post 1801323)

There is, but I'm telling you it's not worth it.

I know to the average person its not, but do you still know of a place I could send it to?

blainegmc

04-09-2013 09:16 PM

Re: Damaged Charging Port

bump

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