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-   -   BlackBerry 9930 Messages (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/264057-blackberry-9930-messages.html)

floridaclinical 04-12-2013 06:59 PM

BlackBerry 9930 Messages
 
I am new to BlackBerry. I have a 9930. There is an envelope at the top of the screen that incrementally is going up. It is now at 38. I have deleted all emails, voicemails, texts, and phone logs. It is still at 38?? When I click on the envelope it shows my next 3 appts from Outlook. But where does the 38 come from? I do not have 38 appts in the next month?

Please help

Motorcycle Mama 04-13-2013 07:15 AM

Re: BlackBerry 9930 Messages
 
Have you checked the Saved Messages?

floridaclinical 04-13-2013 07:27 AM

Re: BlackBerry 9930 Messages
 
I do not have any saved messages either?

Teranosaus 04-13-2013 11:09 AM

Re: BlackBerry 9930 Messages
 
Can you post your screen shot here, sometimes I have notice w/t nothing new and it automatically disappear.

dc/dc 04-13-2013 03:36 PM

Quote:

Originally Posted by Teranosaus (Post 1802111)
Can you post your screen shot here, sometimes I have notice w/t nothing new and it automatically disappear.

Huh?
Posted via BlackBerryForums.com Mobile

Motorcycle Mama 04-14-2013 06:41 AM

Re: BlackBerry 9930 Messages
 
Quote:

Originally Posted by floridaclinical (Post 1802106)
I do not have any saved messages either?

Are you sure that the "envelope" is a message icon? Could it be a notification from an application that you have installed?

floridaclinical 04-14-2013 07:54 AM

Re: BlackBerry 9930 Messages
 
Anything is possible. But I only have a few apps installed. The "38" is baffling me.

Motorcycle Mama 04-14-2013 04:29 PM

Re: BlackBerry 9930 Messages
 
Ok. Well, I have a lot of skills, but mindreading is not one of them.

So, until you provide information, you are on your own.

It's nearly impossible to help you without your help.

afear 04-15-2013 12:58 PM

Re: BlackBerry 9930 Messages
 
if it is a new phone, the 38 may reference updates to apps ... you should check your app world icon to see if it indicates any updates available. Additionally, you may want to just remove your battery and then re-install it. Sometimes I will have message indicates which do not go away even though it appears I have read all emails, etc. Removing the battery and re-inserting it re-boots the device and sometimes helps with this issues.

Good luck.

dc/dc 04-15-2013 01:42 PM

Re: BlackBerry 9930 Messages
 
Quote:

Originally Posted by afear (Post 1802210)
if it is a new phone, the 38 may reference updates to apps ... you should check your app world icon to see if it indicates any updates available. Additionally, you may want to just remove your battery and then re-install it. Sometimes I will have message indicates which do not go away even though it appears I have read all emails, etc. Removing the battery and re-inserting it re-boots the device and sometimes helps with this issues.

Good luck.

Please read. These ideas were already dispensed.

floridaclinical 04-15-2013 06:16 PM

Re: BlackBerry 9930 Messages
 
Quote:

Originally Posted by dc/dc (Post 1802217)
Please read. These ideas were already dispensed.

Not sure where these ideas were already dispensed? But thank you afear that resolved the issue!

floridaclinical 04-15-2013 06:22 PM

Re: BlackBerry 9930 Messages
 
Quote:

Originally Posted by Motorcycle Mama (Post 1802149)
Ok. Well, I have a lot of skills, but mindreading is not one of them.

So, until you provide information, you are on your own.

It's nearly impossible to help you without your help.


??? Obviously not impossible and there was certainly enough info provided. Clearly there was no point in your post.

Thank you again to afear for your help!

Motorcycle Mama 04-15-2013 06:29 PM

Re: BlackBerry 9930 Messages
 
Good luck with that attitude.


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