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Old 04-12-2013, 06:59 PM   #1 (permalink)
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Default BlackBerry 9930 Messages

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I am new to BlackBerry. I have a 9930. There is an envelope at the top of the screen that incrementally is going up. It is now at 38. I have deleted all emails, voicemails, texts, and phone logs. It is still at 38?? When I click on the envelope it shows my next 3 appts from Outlook. But where does the 38 come from? I do not have 38 appts in the next month?

Please help
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Old 04-13-2013, 07:15 AM   #2 (permalink)
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Default Re: BlackBerry 9930 Messages

Have you checked the Saved Messages?
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Old 04-13-2013, 07:27 AM   #3 (permalink)
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Default Re: BlackBerry 9930 Messages

I do not have any saved messages either?
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Old 04-13-2013, 11:09 AM   #4 (permalink)
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Default Re: BlackBerry 9930 Messages

Can you post your screen shot here, sometimes I have notice w/t nothing new and it automatically disappear.
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Old 04-13-2013, 03:36 PM   #5 (permalink)
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Quote:
Originally Posted by Teranosaus View Post
Can you post your screen shot here, sometimes I have notice w/t nothing new and it automatically disappear.
Huh?
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Old 04-14-2013, 06:41 AM   #6 (permalink)
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Default Re: BlackBerry 9930 Messages

Quote:
Originally Posted by floridaclinical View Post
I do not have any saved messages either?
Are you sure that the "envelope" is a message icon? Could it be a notification from an application that you have installed?
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Old 04-14-2013, 07:54 AM   #7 (permalink)
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Default Re: BlackBerry 9930 Messages

Anything is possible. But I only have a few apps installed. The "38" is baffling me.
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Old 04-14-2013, 04:29 PM   #8 (permalink)
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Default Re: BlackBerry 9930 Messages

Ok. Well, I have a lot of skills, but mindreading is not one of them.

So, until you provide information, you are on your own.

It's nearly impossible to help you without your help.
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Old 04-15-2013, 12:58 PM   #9 (permalink)
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Default Re: BlackBerry 9930 Messages

if it is a new phone, the 38 may reference updates to apps ... you should check your app world icon to see if it indicates any updates available. Additionally, you may want to just remove your battery and then re-install it. Sometimes I will have message indicates which do not go away even though it appears I have read all emails, etc. Removing the battery and re-inserting it re-boots the device and sometimes helps with this issues.

Good luck.
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Old 04-15-2013, 01:42 PM   #10 (permalink)
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Default Re: BlackBerry 9930 Messages

Quote:
Originally Posted by afear View Post
if it is a new phone, the 38 may reference updates to apps ... you should check your app world icon to see if it indicates any updates available. Additionally, you may want to just remove your battery and then re-install it. Sometimes I will have message indicates which do not go away even though it appears I have read all emails, etc. Removing the battery and re-inserting it re-boots the device and sometimes helps with this issues.

Good luck.
Please read. These ideas were already dispensed.
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I h8 txtspk.
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Old 04-15-2013, 06:16 PM   #11 (permalink)
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Default Re: BlackBerry 9930 Messages

Quote:
Originally Posted by dc/dc View Post
Please read. These ideas were already dispensed.
Not sure where these ideas were already dispensed? But thank you afear that resolved the issue!
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Old 04-15-2013, 06:22 PM   #12 (permalink)
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Default Re: BlackBerry 9930 Messages

Quote:
Originally Posted by Motorcycle Mama View Post
Ok. Well, I have a lot of skills, but mindreading is not one of them.

So, until you provide information, you are on your own.

It's nearly impossible to help you without your help.

??? Obviously not impossible and there was certainly enough info provided. Clearly there was no point in your post.

Thank you again to afear for your help!
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Old 04-15-2013, 06:29 PM   #13 (permalink)
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Default Re: BlackBerry 9930 Messages

Good luck with that attitude.
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