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-   General 9900 Series Discussion - Bold Touch (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/)
-   -   BBID & apps problem (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/264209-bbid-apps-problem.html)

freaklownpauly 05-02-2013 04:56 AM

BBID & apps problem
 
I just recently got BBB9900 unlocked from at&t, my carrier is solavei, my problem is that I can't dwnload any apps (no cached credentials error code 40721) as well as can't access my BBID, says I'm offline, dnt hav a pc, only got this BB, I can get onto internet and do all kinds of things just can't download anythg, have wiped it 2xs once without my active sim and once with it, still having 0 luck, "CAN ANYONE SOMEONE PLEASE HELP ME GET THIS WORKING RIGHT?" My girl b mad if I smash another phone this month or year.
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NJBlackBerry 05-02-2013 05:18 AM

Re: BBID & apps problem
 
Do you have a specific BlackBerry Data Plan on your account?
Contact Solavei if you do not. You will not be able to download anything without a BlackBerry Data Plan.

freaklownpauly 05-02-2013 05:44 AM

Quote:

Originally Posted by NJBlackBerry (Post 1802920)
Do you have a specific BlackBerry Data Plan on your account?
Contact Solavei if you do not. You will not be able to download anything without a BlackBerry Data Plan.

I don't. But I know that according to solavei we have UNLIMITED DATA. But u saying I need to specifically ask for and have blackberry data plan? And will this solve my issues with my BBID issue as well?
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dc/dc 05-02-2013 06:27 AM

Re: BBID & apps problem
 
Quote:

Originally Posted by freaklownpauly (Post 1802921)
I don't. But I know that according to solavei we have UNLIMITED DATA. But u saying I need to specifically ask for and have blackberry data plan? And will this solve my issues with my BBID issue as well?
Posted via BlackBerryForums.com Mobile

You need a specific BlackBerry data plan to use a 9900. That will solve your problems. However, Solavei does not offer that, so you will need to change carriers.


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