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Old 05-02-2013, 04:56 AM   #1 (permalink)
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Default BBID & apps problem

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I just recently got BBB9900 unlocked from at&t, my carrier is solavei, my problem is that I can't dwnload any apps (no cached credentials error code 40721) as well as can't access my BBID, says I'm offline, dnt hav a pc, only got this BB, I can get onto internet and do all kinds of things just can't download anythg, have wiped it 2xs once without my active sim and once with it, still having 0 luck, "CAN ANYONE SOMEONE PLEASE HELP ME GET THIS WORKING RIGHT?" My girl b mad if I smash another phone this month or year.
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Old 05-02-2013, 05:18 AM   #2 (permalink)
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Default Re: BBID & apps problem

Do you have a specific BlackBerry Data Plan on your account?
Contact Solavei if you do not. You will not be able to download anything without a BlackBerry Data Plan.
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Old 05-02-2013, 05:44 AM   #3 (permalink)
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Quote:
Originally Posted by NJBlackBerry View Post
Do you have a specific BlackBerry Data Plan on your account?
Contact Solavei if you do not. You will not be able to download anything without a BlackBerry Data Plan.
I don't. But I know that according to solavei we have UNLIMITED DATA. But u saying I need to specifically ask for and have blackberry data plan? And will this solve my issues with my BBID issue as well?
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Old 05-02-2013, 06:27 AM   #4 (permalink)
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Default Re: BBID & apps problem

Quote:
Originally Posted by freaklownpauly View Post
I don't. But I know that according to solavei we have UNLIMITED DATA. But u saying I need to specifically ask for and have blackberry data plan? And will this solve my issues with my BBID issue as well?
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You need a specific BlackBerry data plan to use a 9900. That will solve your problems. However, Solavei does not offer that, so you will need to change carriers.
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