BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-21-2013, 09:11 AM   #1 (permalink)
New Member
 
Join Date: Jun 2013
Model: 9900
PIN: N/A
Carrier: O2
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Touch Screen Problems

Please Login to Remove!

I have had a Blackberry 9900 bold for over 12 months now and had this problem from new. The touchscreen works fine in doors, but outside the screen is unusable as the cursor moves randomly.

At first i thought that it was wind operating the touchscreen but it happens even when there is no wind. Particularly in sunny conditions.

I have upgraded the phones software to Ver 7.1 bundle 2061 but this has had no effect.

The phone is a company phone and if I return it I will get a cheap second hand replacement and therefore I want to fix it myself if possible

Any ideas will be welcome

Cheers

Cutsdean
Offline  
Old 06-28-2013, 12:58 AM   #2 (permalink)
New Member
 
Join Date: May 2012
Model: 9900
PIN: N/A
Carrier: Rogers
Posts: 10
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Touch Screen Problems

First of all I know this thread is a little stale but here goes. The problem could be just a loose connect with the cabling between the boards in your phone. If you've got the guts you could strip your phone down and re-seat the connectors. There are really only a few but it sounds like a digitizer problem or a keyboard problem to me. Either way, if you have a good pair of eyes and steady fingers then go over to Youtube and look for a video about bold 9900 disassemble or something like that and if you feel comfortable with doing the job then just buy a Torx T5 screwdriver from Radio Shack and go for it. The great thing is that since it's not your own personal phone you've got far less to loose if something goes wrong than most of us


PS, I don't suppose you've spilled water or food on it or had it in the rain or dropped it fairly hard at any point recently? If so then there could be bigger problems.

Ron
Offline  
The Following User Says Thank You to mnbvczxc For This Useful Post:
Cutsdean (07-13-2013)
Old 07-13-2013, 05:43 PM   #3 (permalink)
New Member
 
Join Date: Jun 2013
Model: 9900
PIN: N/A
Carrier: O2
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Touch Screen Problems

Thanks for the suggestion I will get one of our service engineers to have go at it and we will see what happens
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Touch Screen Problems
Thread Thread Starter Forum Replies Last Post
JVM 529 broken touch screen Wawhee BlackBerry Help 1 05-21-2012 02:49 PM
Privacy Screen Protector = No Touch screen.. Alex BB 8900 General 9800 Series Discussion - Torch 10 04-29-2011 01:10 AM
I never thought I'd say this - I think I'm regretting the touch screen DZD General 9800 Series Discussion - Torch 16 03-12-2011 11:43 AM
New Users!!!!!! Read VENEMYV General BlackBerry Discussion 22 12-17-2009 06:42 PM
NEW 9500/9530 Power Point Presentation!! Jason Mark General 9500 Series Discussion - Storm 5 10-06-2008 03:08 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.