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Old 10-27-2013, 12:54 PM   #1 (permalink)
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Question Volume down key produces letter 'n' ?

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BlackBerry Bold Touch 9900
7.1 Bundle 2061 (v7.1.0.714, Platform 5.1.0.532)
Carrier EE UK

When I press the volume down button, it is the same as pressing the letter 'n' on the keyboard and it does not reduce the volume. Very odd behaviour, I have been looking for an answer but with no luck so far. Anyone got a tip for how to make it work or another way to reduce the volume without using the volume down key?

I have tried rebooting and the BB battery pull and tried the volume control before anything else.

Thanks in Advance
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Old 10-27-2013, 03:36 PM   #2 (permalink)
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Default Re: Volume down key produces letter 'n' ?

Was the BlackBerry ever dropped or did it get wet (or even damp)?
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Old 10-28-2013, 05:38 PM   #3 (permalink)
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Default Re: Volume down key produces letter 'n' ?

Quote:
Originally Posted by NJBlackBerry View Post
Was the BlackBerry ever dropped or did it get wet (or even damp)?
Yes I have dropped it and it has been in the rain with me too. However the key works, if I switch key tones on I get the key beep and as described it produces 'n' in the auto search screen for every press of the volume down button.

Thanks for your reply.
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Old 10-28-2013, 07:39 PM   #4 (permalink)
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Default Re: Volume down key produces letter 'n' ?

It's damaged. Replace it.
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