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Old 12-11-2013, 02:39 AM   #1 (permalink)
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Default BlackBerry Bold not recieving calls

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Hiya,
I'm having problems with receiving calls on my BlackBerry Bold 9900, sending calls works just fine. But when someone tries to call me it goes straight to voicemail. Help would be appreciated

-KungFuGoat
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Old 12-11-2013, 08:11 AM   #2 (permalink)
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Default Re: BlackBerry Bold not recieving calls

Do you have call forwarding enabled?
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Old 12-11-2013, 02:23 PM   #3 (permalink)
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Default Re: BlackBerry Bold not recieving calls

When I make a call I get a popup saying Call Forwarding - Conditional. I've tried going into Call Forwarding and disabling it, but I get an error saying "The Operation Failed". Any ideas on how I could fix that? Thanks

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Old 12-11-2013, 02:35 PM   #4 (permalink)
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Default Re: BlackBerry Bold not recieving calls

Maybe it was setup using your phone code for forwarding. Not sure. Is there a way you can check from your carriers page or something? Not sure who your carrier is (Lyca in UK, or Lyca the MVNO)
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Old 12-11-2013, 03:04 PM   #5 (permalink)
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Default Re: BlackBerry Bold not recieving calls

I'm using Lyca UK. I'm not sure how I should check that. Anything I can try?

-KungFuGoat
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Old 12-11-2013, 03:08 PM   #6 (permalink)
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Default Re: BlackBerry Bold not recieving calls

That's a relief as the mvno
doesn't seem to offer a way of enabling and call forwarding. Is there a website where you can login and check your settings? I can look around when I get home but on my mobile now.
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Old 12-11-2013, 03:29 PM   #7 (permalink)
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Default Re: BlackBerry Bold not recieving calls

I'll take a look on Lyca's website. If you could take a look too, whenever, that would be excellent. Thank you for your help :D

-KungFuGoat
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Old 12-11-2013, 04:03 PM   #8 (permalink)
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Default Re: BlackBerry Bold not recieving calls

I swapped my Sim Card over from my other phone and that fixed the receiving call issue. I can just buy another card if that helps. Thank you for your support. I really appreciate it
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