BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General 9900 Series Discussion - Bold Touch (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/)
-   -   Problems with restoring contacts (http://www.blackberryforums.com/general-9900-series-discussion-bold-touch/265732-problems-restoring-contacts.html)

mauromontanarirsm 01-06-2014 07:55 AM

Problems with restoring contacts
 
Hello, I can'r restore my 3000 contacts.
Back up of my Bold 9900 has been made regularly.

However, when restoring all my 3000 contacts in a new device, ( a new 9720 ) I can't flag the contacts....so I have no idea how to update my contacts in the second device.
any reason ?
Any help from anyone ?

To be more precise only contacts can't be flag....all the rest can be regularly flag and restored.

Tks for helping me.

M:oops:

dc/dc 01-06-2014 08:07 AM

Re: Problems with restoring contacts
 
What do you mean by flag?

ZombieBerry 01-06-2014 08:33 AM

Re: Problems with restoring contacts
 
He means selected.

dc/dc 01-06-2014 08:59 AM

Re: Problems with restoring contacts
 
Oh.

mauromontanarirsm 01-06-2014 10:11 AM

Re: Problems with restoring contacts
 
sorry my poor english !
Any hint ?

dc/dc 01-06-2014 11:22 AM

Re: Problems with restoring contacts
 
My best suggestion is to sync your contacts to a server like gmail.com or outlook.com.

jsconyers 01-06-2014 12:01 PM

Re: Problems with restoring contacts
 
Are you connected to a BlackBerry Enterprise Server by chance?

rambo47 01-06-2014 12:08 PM

Re: Problems with restoring contacts
 
Quote:

Originally Posted by dc/dc (Post 1810576)
My best suggestion is to sync your contacts to a server like gmail.com or outlook.com.

Syncing to a cloud service is definitely the way to go. Every ecosystem is pushing folks from local syncing to cloud-based sync. It's also much easier than any other method.

mauromontanarirsm 01-06-2014 01:21 PM

Re: Problems with restoring contacts
 
Thanks.
I am not connected fro any BES.
I will try to sync with outlook or gmail.....hope fully I will be able to.
Any easy instruction ?

Still I wanted to understand why such situation happens.

Tks for suggestions
M

jsconyers 01-06-2014 01:52 PM

Re: Problems with restoring contacts
 
If you go into your Contacts app press the Menu Key and select Options, is there anything listed under Contact Lists?

mauromontanarirsm 01-08-2014 02:37 AM

Re: Problems with restoring contacts
 
Sorry JSCONYERS but I can't understand what you recommend.
I can go to Contacts, pressing Menu Key and options.......but I see different options listed, like
- modify how to see contact list
- recent activities
- contacts ( here I have 3 different set of contacts, which I would like to unify.....)

Is this the menu you mean ?
Tks
M

jsconyers 01-10-2014 08:16 AM

Re: Problems with restoring contacts
 
Yes, that is correct. In any of those sets of contacts, is wireless sync enabled?

mauromontanarirsm 01-22-2014 01:35 PM

Re: Problems with restoring contacts
 
Really I can't see a menu were there is sync.....I see 3 sets of contacts but I can't modify them....

jsconyers 01-22-2014 01:54 PM

Re: Problems with restoring contacts
 
So you cannot highlight the 3 sets of contacts you see or select them? Normally you can and it will show you the number of entries in that Contact List and their may be an option for Wireless Sync as well.

mauromontanarirsm 01-24-2014 11:55 AM

Re: Problems with restoring contacts
 
I can see 3 different sets, and I can select each individual but not all together. However clicking on each one I can only see the number of entries, but no menu available. Just change application or close this window. That's all. No way to group the 3 sets in one only. Any new suggestion ??


All times are GMT -5. The time now is 08:37 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.