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Old 01-06-2014, 07:55 AM   #1 (permalink)
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Unhappy Problems with restoring contacts

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Hello, I can'r restore my 3000 contacts.
Back up of my Bold 9900 has been made regularly.

However, when restoring all my 3000 contacts in a new device, ( a new 9720 ) I can't flag the contacts....so I have no idea how to update my contacts in the second device.
any reason ?
Any help from anyone ?

To be more precise only contacts can't be flag....all the rest can be regularly flag and restored.

Tks for helping me.

M
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Old 01-06-2014, 08:07 AM   #2 (permalink)
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Default Re: Problems with restoring contacts

What do you mean by flag?
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Old 01-06-2014, 08:33 AM   #3 (permalink)
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Default Re: Problems with restoring contacts

He means selected.
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Old 01-06-2014, 08:59 AM   #4 (permalink)
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Default Re: Problems with restoring contacts

Oh.
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Old 01-06-2014, 10:11 AM   #5 (permalink)
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Default Re: Problems with restoring contacts

sorry my poor english !
Any hint ?
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Old 01-06-2014, 11:22 AM   #6 (permalink)
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Default Re: Problems with restoring contacts

My best suggestion is to sync your contacts to a server like gmail.com or outlook.com.
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Old 01-06-2014, 12:01 PM   #7 (permalink)
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Default Re: Problems with restoring contacts

Are you connected to a BlackBerry Enterprise Server by chance?
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Old 01-06-2014, 12:08 PM   #8 (permalink)
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Default Re: Problems with restoring contacts

Quote:
Originally Posted by dc/dc View Post
My best suggestion is to sync your contacts to a server like gmail.com or outlook.com.
Syncing to a cloud service is definitely the way to go. Every ecosystem is pushing folks from local syncing to cloud-based sync. It's also much easier than any other method.
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Old 01-06-2014, 01:21 PM   #9 (permalink)
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Default Re: Problems with restoring contacts

Thanks.
I am not connected fro any BES.
I will try to sync with outlook or gmail.....hope fully I will be able to.
Any easy instruction ?

Still I wanted to understand why such situation happens.

Tks for suggestions
M
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Old 01-06-2014, 01:52 PM   #10 (permalink)
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Default Re: Problems with restoring contacts

If you go into your Contacts app press the Menu Key and select Options, is there anything listed under Contact Lists?
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Old 01-08-2014, 02:37 AM   #11 (permalink)
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Default Re: Problems with restoring contacts

Sorry JSCONYERS but I can't understand what you recommend.
I can go to Contacts, pressing Menu Key and options.......but I see different options listed, like
- modify how to see contact list
- recent activities
- contacts ( here I have 3 different set of contacts, which I would like to unify.....)

Is this the menu you mean ?
Tks
M
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Old 01-10-2014, 08:16 AM   #12 (permalink)
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Default Re: Problems with restoring contacts

Yes, that is correct. In any of those sets of contacts, is wireless sync enabled?
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Old 01-22-2014, 01:35 PM   #13 (permalink)
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Default Re: Problems with restoring contacts

Really I can't see a menu were there is sync.....I see 3 sets of contacts but I can't modify them....
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Old 01-22-2014, 01:54 PM   #14 (permalink)
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Default Re: Problems with restoring contacts

So you cannot highlight the 3 sets of contacts you see or select them? Normally you can and it will show you the number of entries in that Contact List and their may be an option for Wireless Sync as well.
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Old 01-24-2014, 11:55 AM   #15 (permalink)
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Default Re: Problems with restoring contacts

I can see 3 different sets, and I can select each individual but not all together. However clicking on each one I can only see the number of entries, but no menu available. Just change application or close this window. That's all. No way to group the 3 sets in one only. Any new suggestion ??
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