BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 03-08-2014, 01:45 AM   #1 (permalink)
New Member
Join Date: Mar 2014
Model: 9900
Carrier: telstra
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default bb bold not syncing to pc

Please Login to Remove!

I need help that needs to be put in the simplest way. BB bold 9900 will not sync to pc via manager. Manual indicates that all encrypted files will sync via manager except tablet.

My encrypted file has gone from hidden to a black screen on phone but has image file name underneath. Pics that are not hidden on phone that are visible still will not sync.

Have left encryption on as indicated as it is an old work phone. Doses this problem have to do with certificates? Do I need to download something else to the manager?

Pics are on the device camera, no sd card installed is this a problem?

Any help would be appreciated for this older person who soon may be in a home for the bewildered and confused.
Old 03-12-2014, 09:23 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,902
Post Thanks: 49
Thanked 666 Times in 652 Posts
Default Re: bb bold not syncing to pc

Most cases the problems is the password is on and then DM cannot do the backup.

page 59
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.