BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-17-2014, 06:26 AM   #1 (permalink)
New Member
 
Join Date: Sep 2014
Model: 9900
PIN: N/A
Carrier: O2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Change mobile provider

Please Login to Remove!

I have a 9900 currently. On O2 UK, keeping device and want to move to EE UK. Should I have to do anything with O2 before getting blackberry services with EE.

I got a PAYG SIM from EE, added the blackberry pack, but although I get 3G (yes capital G) and can web browse, no blackberry services. HRT is blank. I send request but never get registration.

On 7.1, about to upgrade to latest load.

BB is unlocked from O2 as SIM works and calls work it is just BB services

Last edited by techy009 : 09-17-2014 at 06:56 AM. Reason: UPdate
Offline  
Old 09-17-2014, 04:56 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 13,939
Post Thanks: 19
Thanked 522 Times in 507 Posts
Default Re: Change mobile provider

Only thing I'm aware of is make sure the carrier you are leaving disassociates your device's PIN from the BIS service you had with that carrier. It probably happens as a matter of ending your service with that carrier, but not sure what all can go wrong. Anyway, you want to avoid a situation where you cannot register for BIS with the new carrier because your PIN is still registered through the other carrier.
__________________
- Ira

Last edited by aiharkness : 09-17-2014 at 04:57 PM.
Offline  
Old 09-19-2014, 09:57 AM   #3 (permalink)
New Member
 
Join Date: Sep 2014
Model: 9900
PIN: N/A
Carrier: EE
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Change mobile provider

Quote:
Originally Posted by techy009 View Post
I have a 9900 currently. On O2 UK, keeping device and want to move to EE UK. Should I have to do anything with O2 before getting blackberry services with EE.

I got a PAYG SIM from EE, added the blackberry pack, but although I get 3G (yes capital G) and can web browse, no blackberry services. HRT is blank. I send request but never get registration.

On 7.1, about to upgrade to latest load.

BB is unlocked from O2 as SIM works and calls work it is just BB services
We are on the same boat. I also bought a Blackberry plan. Everything is fine (normal internet, text message, call), just BIS. I contacted with the preview carrier (giffgaff), they confirmed that my PIN is release from the Blackberry server. I am free to register BIS again with any carrier. But I still cannot receive any BIS with my EE. Have you found a solution?
Offline  
Old 09-19-2014, 05:02 PM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,307
Post Thanks: 70
Thanked 770 Times in 741 Posts
Default Re: Change mobile provider

What do you mean receive BIS? BIS is the service type for Blackberrys.
BIS = blackberry internet service
normal consumer service

BES = Blackberry Enterprise Server
Corporate type service
__________________
If someone helps, tell them by clicking the Thanks buttonî


9810 on BES
Z10 on BIS
Offline  
Old 09-19-2014, 05:50 PM   #5 (permalink)
New Member
 
Join Date: Sep 2014
Model: 9900
PIN: N/A
Carrier: EE
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Change mobile provider

Quote:
Originally Posted by tsac View Post
What do you mean receive BIS? BIS is the service type for Blackberrys.
BIS = blackberry internet service
normal consumer service

BES = Blackberry Enterprise Server
Corporate type service
I bought the blackberry plan from EE but I don't have BIS, which means I cannot setup emails, BBM, Blackberry protect, etc. Nor can I see the blackberry logo on the desktop.
Offline  
Old 09-20-2014, 05:47 PM   #6 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,307
Post Thanks: 70
Thanked 770 Times in 741 Posts
Default Re: Change mobile provider

You purchased a phone but no BB plan, Call them and ask for a specific blackberry data plan.
you do not have the correct plan
__________________
If someone helps, tell them by clicking the Thanks buttonî


9810 on BES
Z10 on BIS
Offline  
Old 09-21-2014, 01:31 PM   #7 (permalink)
New Member
 
Join Date: Sep 2014
Model: 9900
PIN: N/A
Carrier: EE
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Change mobile provider

Quote:
Originally Posted by tsac View Post
You purchased a phone but no BB plan, Call them and ask for a specific blackberry data plan.
you do not have the correct plan
The plan I bought is the Blackberry plan. All blackberry service should be included. It is designed for blackberry legacy devices.
Offline  
Old 09-21-2014, 01:37 PM   #8 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,907
Post Thanks: 32
Thanked 459 Times in 395 Posts
Default Re: Change mobile provider

Contact your carrier.
Your phone may not be provisioned properly.
Offline  
Old 09-21-2014, 05:09 PM   #9 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,307
Post Thanks: 70
Thanked 770 Times in 741 Posts
Default Re: Change mobile provider

Diddo
__________________
If someone helps, tell them by clicking the Thanks buttonî


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Change mobile provider
Thread Thread Starter Forum Replies Last Post
Change Mobile Provider bilbonvidia BlackBerry Network 3 08-05-2009 11:29 AM
[2005-10-31] Pocket Express™ for BlackBerry™ Wins Gold Star in Mobile Village® Awards EricHandmark BlackBerry In the News 0 10-31-2005 10:04 AM

Genuine WESCO N6K universal joint cross 2.475" unknown appl. vintage driveline
$19.99
Genuine WESCO N6K universal joint cross 2.475Vintage Enterprise Sausage, Wine, Apple Stuffer
$250.0
Vintage Enterprise Sausage, Wine, Apple Stuffer picture6fFT VOLEX APPLE 3 PRONG POWER CORD E62405Sp VINTAGE
$2.95
6fFT VOLEX APPLE 3 PRONG POWER CORD E62405Sp VINTAGE  picturevintage sausage stuffer Apple Smasher wine press squeeze Enterprise grapes cast
$19.99
vintage sausage stuffer Apple Smasher wine press squeeze Enterprise grapes cast pictureVintage Enterprise 4 Quart Sausage Stuffer Lard Apple Wine Press 4 Qt
$199.99
Vintage Enterprise 4 Quart Sausage Stuffer Lard Apple Wine Press 4 Qt picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.