Same problem here... when I got to "all categories" all I see are the color choices.
I'm pretty sure there should be an option for this somewhere because the contacts that I filter as "personal" on my BB reflects on my contacts in outlook.
Check it out... When I go to categories in Outlook on a contact whom I've selected as "personal" on my BB, it has the "personal" category checked, but shaded so I can't edit it (as well as the fact that it says "not in master category list". Any of the other contacts doesn't have this "personal" category as an option. Is this something I need to set up?
How do I get "personal" to be an option for all/any contacts?