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Old 10-17-2007, 02:19 PM   #1 (permalink)
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Default Acquiring/Downloading/Sending Service Books

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I have a user's Blackberry that is pretty messed up when it comes to meeting requests. When a meeting request is sent from Outlook, it shows up in the user's Outlook inbox. But on the Blackberry, the appointment goes straight into the calendar with no option to accept/deny/etc.

I need to change this.

I have read in several threads about "resending service books" but I have no idea what this means. I was kinda thrown into handling this Blackberry problem with little prior experience so any help would be welcomed. How do I "resend" or otherwise acquire said service books?

Some info that may be helpful:
model 8700c
BES - Exchange 2003 SP2
Desktop software is version 4.2.2

Many thanks.
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Old 10-17-2007, 03:30 PM   #2 (permalink)
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PeaElAre, read here...
How do I resend my service books? - BlackBerryFAQ

And, always check the FAQs for basic questions.

Good luck.
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Old 10-17-2007, 09:32 PM   #3 (permalink)
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I believe with AT&T/Cingular, as soon as you register with the network (Host Routing Table) they send your service books automatically.
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