10-17-2007, 03:19 PM
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| | Acquiring/Downloading/Sending Service Books
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I have a user's Blackberry that is pretty messed up when it comes to meeting requests. When a meeting request is sent from Outlook, it shows up in the user's Outlook inbox. But on the Blackberry, the appointment goes straight into the calendar with no option to accept/deny/etc.
I need to change this.
I have read in several threads about "resending service books" but I have no idea what this means. I was kinda thrown into handling this Blackberry problem with little prior experience so any help would be welcomed. How do I "resend" or otherwise acquire said service books?
Some info that may be helpful:
BES - Exchange 2003 SP2
Desktop software is version 4.2.2