10-30-2007, 04:31 AM
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| | Dup Email When Reply on Desktop using Outlook and BIS
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I use BIS and have it check my company email. I use Outlook on my desktop computer to check email. I receive email on both just fine. The problem occurs when I reply to an email on my desktop using Outlook. Shortly after replying I get a dup of the email that I just replied to. Not the reply itself but the original email I replied to. I only get this on the BB.
I am not sure how the original gets picked up again by BIS after replying as a new email and resent to the BB.
There are several of us in the office, each setup with BIS checking our company email this way and well all have the same issue.
The email server is outsourced and they use Exchange 2007.
Our internal IT folks don't have a clue since we do not have official company BBs. I plan on calling the 3rd party company that our email is on, but thought I would post here first.