It seems this week we have a few of our blackberries not syching correctly with their calendars... any new appointment made this week is one hour off... it is not happening to all blackberries (we have 20 on our network), just a few... I've seen an article discussing the cdo.dll, but wouldn't all the blackberries be affected if that file was not working right?

any other suggestions on how to tackle this issue would be greatly appreciated.

Jill

Those BBs calendars think daylight savings time started on Sunday. Try the DST patch (or try it again) or upgrade the software.

If on BES and have proper patch or software:

The root cause for this issue is the DST table on those devices are been overwritten by BES with old DST table (see kb-12580 BlackBerry Search Results for more details).

Solution:



1. Run DST Repair Tool in preview mode to find out how many users affected by this issue on the BES



a - Download the DST Repair Tool http://www.blackberry.com/dst2007/pa...rTimeZones.exe

b- run from BES the command repairtimezones -b ServiceName -db besmgmt -dbauth -dbuser sa -dbpass password -dbms SQL -ol c:\temp -n SQLSERVER



You should get a csv file on c:\temp with status Repair required set to Yes or Not


2 . In case the Repair field is set to yes you can run the DST Repair Tool with -repair:

repairtimezones -b ServiceName -db besmgmt -dbauth -dbuser sa -dbpass password -dbms SQL -ol c:\temp -repair -n SQLSERVER



For more information see release notes for the the DST Repair Tool http://www.blackberry.com/select/dst...ease_Notes.pdf