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Old 11-02-2007, 10:24 AM   #1 (permalink)
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Exclamation Sprint Provisioning Outage 11-2-07

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Sprint is experiencing problems with their Provisioning Service today. The problem is nationwide with the affected devices getting a 1012 error and you will be unable to activate on your BES OTA or get a data signal. Some devices are still provisioning, however. Previously activated/provisioned devices are working normally.

The usual steps (call Sprint, to resend IOTA, etc) do not resolve the problem. They are expecting to have this fixed in about 5 hours (2 PM Central Time) - but like usual, no promises.

I don't have any experience with BIS, so I don't know if that would be affected or not with new devices.
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Old 11-02-2007, 10:33 AM   #2 (permalink)
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Thanks for the heads up. I am double checking with my Sprint CNS rep.
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