11-02-2007, 12:31 PM
Join Date: Nov 2007
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| | App Loader / OS Reinstall / BES question?
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Hi All! Newbie here that just got an 8100 for work using BES...
Long story short, here's what went down: I installed the DM software and connected up and tried to use App Loader to "uninstall" the pre-loaded sample video to conserve storage space. It did uninstall the video, but apparently uninstalled a bunch of other files too... When I reboot the BB, it comes up with an error but is able to proceed. The voice and e-mail still work, but I'm missing both browers from my main menu and I can't open any media files.
I've alerted our local IT dept, but BB's are all handled by our corporate location so they're waiting on them...
In the meantime, I've downloaded OS 18.104.22.168 (8100c on AT&T) and DM 22.214.171.124. My OS is currently 126.96.36.199 on the BB and I'm using XPSP2 on the PC.
If I update my OS via my PC, will I lose my BES connection? If so, can I just re-authorize under Option/Advanced/BES Authorization? Is there an easier way to "undo" what App loader did?
No matter what, I'll get IT's approval before I do anything more, but I'd like to stay in their good graces by making it as painless as possible for them!
Thanks for the advice!