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Old 11-04-2007, 11:26 PM   #1 (permalink)
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Hi All, i am a newbie in this forum, my name is Andy, a few months ago i bought a 8800 blackberry from a store in china. I am located in Indonesia, and now the 8800 is just dead with no reason..... My question is , does anybody know where to claim warranty from RIM or blackberry directly, because i tried to send an email to RIM about this case, but no reply, could anybody help?

Andy from Indonesia
Old 11-04-2007, 11:39 PM   #2 (permalink)
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Welcome to the Forums, Andy.

There is very little chance of it, if you purchased it at some store in China. RIM sells through carriers Was it new?

Similar problem:
Unbelievable: RIM refuses to support a deffective phone!
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