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Old 11-05-2007, 12:47 PM   #1 (permalink)
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Default webmail on BIS fine, work email not

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This morning my work mail which I'd set up through BIS stopped working, and now nothing is received (it is fine in MS Outlook/Exchange server) but not on the BB(8700g)

I can send and receive fine on webmail and the BB device email but not on my work one.

I resent service books, deleted and re-setup the address, did a restore of a previous backup, removed and replaced the battery twice

what kinda things can suddenly stop only work email not getting through? (I cant send or receive from/to it)

I got a couple of: $RemoveOnDelivery,SuppressSaveInSentItems>Self Ping Email - -1076911530444394068

messages in my work inbox from my webmail - might that explain it? (Should I not send from one account to another, both of which are loaded onto the BB?)

Any help much appreciated

Alex.
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Old 11-05-2007, 12:57 PM   #2 (permalink)
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Is it possible your BES Admin did something to not allow this type of access?

Here is a recent thread discussing blocking OWA access for BIS devices:

Blocking OWA access from blackberries
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Last edited by juwaack68 : 11-05-2007 at 12:59 PM.
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