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Old 06-16-2005, 08:57 PM   #1 (permalink)
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Default wireless reconcile not enabled.

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Newbie here..
Great forum by the way.

We have a VIP user who's blackberry isnt playing the game. From the device, when you go to Options menu from the Message List, there's no "Enable Wireless Reconcile" option. Calendar, & tasks synchronize well.

We have rolled out 50 devices, same config, all working fine, and have just only come across this problem.

It's a RIM 7290, XP OS, Domino R5 backend/BES 2.2.3.11, with R6 clients

I'm stumped and have run out of ideas.

Any help appreciated!

John
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Old 06-16-2005, 10:24 PM   #2 (permalink)
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Have you tried resending the service book?
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Old 06-17-2005, 03:59 AM   #3 (permalink)
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service books? Not too sure what that is. This is all new to me.

Is this done on the server or through the blackberry server management program?

Thanks again.
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Old 06-17-2005, 06:03 AM   #4 (permalink)
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Are you using 4.0? SHould be a button in the BlackBerry Manager.
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Old 06-17-2005, 06:31 AM   #5 (permalink)
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Hi Richard,

Thanks for taking the time. Blackberry Enterprise Server for Lotus Domino is 2.2.

Blackberry Server Manager version is 2.2.3.11.
Cheers
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