Originally Posted by secure
Where did you come up with the 14 mill number? Is that published?
My take on it is that its probably more of the company owned devices that would need remote control/support. An IT support person could fix a users issue in half the time if they could just do the pointing and clicking themselves. I understand that you can reprovision the device via BES but what if it is a simpler issue? I am more brainstorming here, not arguing.
Are you a BES admin? Do you know what you can do with BES manager?
It's not just for provisioning the device. We can use it for "simple things" too. I'd like to think that my job is much more than merely activating and reactivating BlackBerry devices every now and then.
Yes, the 14 million is published.
Here's a recent press release which shows that number as well. Company News Story
A snippit from it: "In the fiscal third quarter, RIM acquired a net 1.65 million subscribers. By the end of the quarter, RIM said it would have a total subscriber base of around 14 million."