11-09-2007, 04:33 PM
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| | Using Desktop Manager to Swap Devices
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I was reading how you can use the Desktop Manager to swap out a BB rather than going through the whole Enterprise Activation and you just need to go through a few steps in the Desktop Manager to get the device swapped. This is what I found in another post:
1. Connect your Blackberry to your BES server via USB
2. Open up the User's BB account in the BB Manager screen
3. It will then prompt you to say "this user already exists...blah blah blah". It will then ask you if you want to make THIS device the default for this user.
4. You then click "Ok" for the above question, and then your Enterprise Activation will commense.
My question is this....would I have to install the Desktop Manager on every user's computer if I needed to swap their device or could I just put it on my computer and just do it from my computer when I have to swap a device for someone? Thanks!