BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-10-2007, 09:36 PM   #1 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8100
PIN: N/A
Carrier: tmobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Phone crashed...NEED HELP!

Please Login to Remove!

Hey everybody,

I have the pearl 8100 through T-mobile's service and tonight the phone completly crashed! I haven't recently installed anything new and haven't dropped it, the phone is only about 3 months old and haven't really had any issues with it until now.

Problem: The phone turns off, then turns on with a white screen and shows the hour glass (as if its processing) and then repeats this every couple minutes. It will not respond to any command that I try and only taking out the battery will do anything at all! I tried Tmobile cust service and they had no idea and are sending me a new phone.

The problem with that is...I have a lot of important information and numbers that were stored to the phone and not the sim card! I REALLY need to retrieve that stuff off of it! PLEASE HELP!

Any ideas or contact numbers are helpfull or anyone that has ran into this same problem? I'm sure one of you has some idea of what to do!?

Thanks!
Offline  
Old 11-10-2007, 09:38 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,803
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Closing duplicate thread.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.