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Old 11-11-2007, 08:37 AM   #1 (permalink)
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Default Getting email from Outlook message rule subfolders

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I have a new Blackberry 8200, and an IT consultant connected it to our Exchange server. I now get email on my Blackberry, but only messages that stay in my Outlook Inbox. I use a lot of message rules in Outlook to keep my incoming email organized, but messages in those folders don't get sent to my Blackberry, Any suggestions? Using ATT data service.
Old 11-11-2007, 08:40 AM   #2 (permalink)
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Welcome to the forums! Try this to fix what's going on:

1. Click on the Messages icon, then go into Options, then Email Settings
2. Click the Menu button and click Folder Redirection
3. Expand your mailbox and put check marks next to the folder you want to reconcile
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Old 11-11-2007, 11:03 AM   #3 (permalink)
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As juwaack says, but note that you can't do this if you haven't got a BlackBerry Enterprise Server and are just using BlackBerry Internet Service. Depends on what you contracted your IT person to do.

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