06-17-2005, 11:13 AM
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| | HELP - Outlook deleted items folder and BB reconciliation
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Is there any solution to this where we can empty someone outlook deleted items folder and not have the below problem. Users will never reconcile evrey time they delete.
ON a BES
It takes the Blackberry between 5-20 minutes before it reconciles deleted emails. In outlook, if you delete emails in your deleted items folder before the blackberry reconciles then it will not delete those emails from your blackberry, you do so you will have to manually delete them from you blackberry. If you cannot wait the 5-20 minutes you can request the blackberry to reconcile immediately by doing the following: click on the 'messages' icon, click on any message, scroll to and click and 'reconcile now'. In a few seconds your blackberry will be reconciled.