BlackBerry Forums Support Community               
Register Sponsored By BlackBerryFAQ Search Today's Posts Mark Forums Read

Go Back

BlackBerry Forums Support Community

 BlackBerry General Forums General BlackBerry Discussion Go

Very VERY weird and frustrating problem

Closed Thread
 
LinkBack Thread Tools
Old 11-16-2007, 09:35 AM   #1 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8100
PIN: N/A
Carrier: T-mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Very VERY weird and frustrating problem

Please Login to Remove!
Howdy. Someone please help me before I drop kick my 8100 AND computer!!!

Here's the deal. I'm trying to download the latest upgrade for my Pearl from TMo. I go to the TMo website as I'm supposed to, click on the download link for the new OS and I get a pop up window that is something like tmobile/shop/phones!!! I've tried everything, including copying and pasting the URL for the download page from my work computer, then emailing to my home computer. Click on the URL and same thing!!!

Has anyone ever heard of this problem and does anyone have any idea how to fix so my sanity can be saved?!?! Blackberry Support at TMo has no clue...

HELP!!!!
Last edited by Landshark_dg : 11-16-2007 at 09:58 AM.
Offline  
Old 11-16-2007, 09:40 AM   #2 (permalink)
iPhone Mod!
 
zerog46's Avatar
 
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,761
Post Thanks: 21
Thanked 7 Times in 7 Posts
Default
Here is the link is this what you are looking for.

DeviceDownloads
__________________
Life is not holding a good hand. Life is playing a poor hand well.
Offline  
Old 11-16-2007, 09:58 AM   #3 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8100
PIN: N/A
Carrier: T-mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default
Quote:
Originally Posted by zerog46 View Post
Here is the link is this what you are looking for.

DeviceDownloads
Right. I got that. But on my home computer, that link will open tmobile/shop/phones. That is the rub.

I'd do it on my work computer, but can't download anything. Damn Computer Nazis...
Offline  
Old 11-16-2007, 10:17 AM   #4 (permalink)
BlackBerry B Boy
 
jeremyckitching's Avatar
 
Join Date: Apr 2007
Model: 9700
OS: 5.0.0.415
PIN: 215BE1F8
Carrier: T-Mobile U.S.A.
Posts: 4,243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default
You could try clearing your browser's temporary Internet files and try again. Or possibly use a friend's computer.
Offline  
Old 11-17-2007, 04:52 PM   #5 (permalink)
Knows Where the Search Button Is
 
bjrys's Avatar
 
Join Date: Apr 2005
Location: Worcester, MA
Model: Storm
Carrier: VZW
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default
Quote:
Originally Posted by Landshark_dg View Post
Right. I got that. But on my home computer, that link will open tmobile/shop/phones. That is the rub.

I'd do it on my work computer, but can't download anything. Damn Computer Nazis...
Sounds to me like spyware or malware on your home computer. Try running an antispyware utility and try it again
Offline  
Old 11-17-2007, 10:26 PM   #6 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
OS: 10.3.0.90
PIN: X1ZPY34K
Carrier: VZW but not for long
Posts: 9,171
Post Thanks: 122
Thanked 149 Times in 118 Posts
Default
Nah, not spyware or malware. Probably need to clean the browser cache and history, delete all cookies. There's a good free utility that does a lot more thorough job than the Windows cleanmgr.exe utility.

Try this:

CCleaner - Home
Offline  
Old 11-17-2007, 11:08 PM   #7 (permalink)
BlackBerry Extraordinaire
 
Perfect Storm's Avatar
 
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default
Are you using IE? Try using anything else.

Wow, 2 threads today that I've trashed IE...where else can I spread the word?
__________________
www.petermac.ca - Photo wallpapers only in BlackBerry Internet Browser
www.BBeXtras.com - Photo wallpapers sent to your BlackBerry
BlackBerry Themes
Offline  
Closed Thread

« BIS Versus Generic data Plan? | No icon showing after installing Yahoo Messenger. »

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.

Contact Us - BlackBerryForums.com - Archive - Top