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Old 11-16-2007, 04:06 PM   #1 (permalink)
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Default BIS Support Down?

Please Login to Remove!

I keep getting errors that I cannot login when I go to BIS Support online:

https://bis.na.blackberry.com/html?brand=mycingular

Anyone else experiencing this?

Is there an alternative link?

I am seeing this in firefox, firefox with internet explorer tabs and with internet explorer.

--------------

Here is the error message:

Error
The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider.

Problem is, this is the URL link provided by my service provider.

Last edited by eroq : 11-16-2007 at 04:08 PM. Reason: added error message
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Old 11-16-2007, 04:08 PM   #2 (permalink)
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I just logged into my account from your link (firefox here)... Do you need to have your password re-sent to you?

Last edited by JSanders : 11-16-2007 at 04:14 PM.
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Old 11-16-2007, 04:11 PM   #3 (permalink)
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Default Wow, you're fast..

I don't understand the question, sorry.

I was on the site last night. Just can't get on now.

Yes, I have set up passwords, email settings etc. previously (if that is what you mean).
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Old 11-16-2007, 04:15 PM   #4 (permalink)
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I reworded the question.

Since you don't say... What exact errors are you getting.

I just signed on again from your link. It is working. Try clearing your cookies from your browser.
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Old 11-16-2007, 04:25 PM   #5 (permalink)
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Default Thanks.

I cleared the temporary memory/private data/cookies etc and restarted and it is working.

Thanks for the help.

great job.
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Old 11-16-2007, 04:26 PM   #6 (permalink)
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excellente! Have fun, good weekend.
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