You set messages as Level 1 on your BIS website using filters. It's a way of discriminating between certain messages. You can, for instance, set the BIS site to send all messages from
![[email address]](http://www.blackberryforums.com/?emailimage=d5f252f907b95001d7bab577ae1a514c)
to be level 1 and then they will show in red when you receive them on your BB. You can also make PIN messages level 1. You can also set different alerts for level 1 messages.