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Knows Where the Search Button Is
Posts: 49
Join Date: Oct 2007
Location: Anchorage, Alaska
Model: 8310
OS: 4.5.0.52
Carrier: AT&T
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12-03-2007, 08:33 PM
I can log in to the CellOne BIS website fine. Just not getting mail.
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BBF Moderator
Posts: 5,865
Join Date: May 2007
Location: The Garden State
Model: Tour
OS: 5. somtin
PIN: 90210
Carrier: VZW - BIS
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12-03-2007, 08:36 PM
Loged onto VZW without a problem, just a delay in mail still.
Twitter: http://twitter.com/zerog46
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Talking BlackBerry Encyclopedia
Posts: 317
Join Date: May 2007
Location: Southern California
Model: 9000
OS: 4.6.0.282
PIN: N/A
Carrier: AT&T
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12-03-2007, 08:41 PM
AT&T very slow in LA...mail arriving with severe delays and one at a time. An item that was sent at 2:59pm arrived in my BB's inbox at 5:17pm, another piece that was sent at 3:59pm arrived at 5:41pm (all Pacific time).
Last edited by rsnadel : 12-03-2007 at 08:42 PM.
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Thumbs Must Hurt
Posts: 187
Join Date: Oct 2005
Location: LA
Model: 9630
Carrier: Sprint
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12-03-2007, 08:45 PM
Sprint L.A. area going slow too. Few e-mails with 2 hours+ delay.
GREEN BiG BiRDZ/ YELLOW & BLUE NiKE'S!
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New Member
Posts: 6
Join Date: Dec 2007
Model: 8130
PIN: N/A
Carrier: Verizon
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12-03-2007, 08:48 PM
TN, No Go!
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BBF Moderator
Posts: 37,527
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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12-03-2007, 08:50 PM
Birmingham, AT&T here, and it has been down for almost two hours now. Nothing.
Dawg, I was having similar issues with my DSL before leaving my office, could get to almost no webistes except this one.
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New Member
Posts: 10
Join Date: Oct 2007
Model: 9630
PIN: N/A
Carrier: Sprint
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12-03-2007, 08:53 PM
Down here in Eau Claire, too. Delay e-mails, some PIN msgs not working.
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Knows Where the Search Button Is
Posts: 31
Join Date: Sep 2004
Location: MD/DC Area (USA)
Model: 8300
Carrier: AT&T
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12-03-2007, 08:53 PM
Delays here in Annapolis, MD.
GMAIL - Still haven't gotten any messages to my BB since 1pm (Eastern)
att.blackberry.net - delays from 20mins to an hour.
PIN messaging - all fine.
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BlackBerry Extraordinaire
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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12-03-2007, 08:57 PM
Who ever changed the thread title, shouldn't it be 12/03??
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Talking BlackBerry Encyclopedia
Posts: 307
Join Date: Jan 2005
Location: AZ
Model: 8300C
Carrier: ATT
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12-03-2007, 09:00 PM
Down here in AZ, confirmed no email since 4pm local on ATT, nothing coming through yet........
-Brad
RIM 950 > Nextel 6510 > Nextel 7520 > Cingular 7100 > Cingular 8700 > Cingular 8800 > Cingular 8300
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BlackBerry Extraordinaire
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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12-03-2007, 09:04 PM
Quote:
Originally Posted by whsbuss
Who ever changed the thread title, shouldn't it be 12/03??
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Thanks for changing it!
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BlackBerry Extraordinaire
Posts: 1,611
Join Date: Nov 2005
Model: 8900
Carrier: ♠♠♠♠♠
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12-03-2007, 09:05 PM
BIS seems to be down in Canada also. I have friends on the Rogers Wireless network who aren't receiving their emails. I am on Telus Mobility and BIS is down for me currently.
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Thumbs Must Hurt
Posts: 60
Join Date: Apr 2006
Location: San Francisco
Model: 9000
OS: 4.6.0.237
PIN: 249E3A29
Carrier: AT&T
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12-03-2007, 09:10 PM
I've been down most of the afternoon. No BIS email is coming through. BES and PIN is okay.
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Talking BlackBerry Encyclopedia
Posts: 262
Join Date: Apr 2007
Location: Louisville, KY
Model: 8300
PIN: N/A
Carrier: ▪T▪▪▪Mobile▪
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12-03-2007, 09:14 PM
It just looks like their e-mail collector servers are borked. I can send e-mails, PINs, etc and they all go through. I even see the e-mail in my Sent messages on Outlook at the server side, however all new e-mails have stopped coming in since 6:30PM Eastern.
BB Curve on T-Mobile - Louisville, KY.
--Kidd
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Thumbs Must Hurt
Posts: 91
Join Date: Feb 2006
Location: Michigan
Model: 8330M
Carrier: Sprint/Nextel
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Sprint/Nextel -
12-03-2007, 09:17 PM
No service books. South East Michigan. Detroit Area.
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New Member
Posts: 1
Join Date: Dec 2007
Model: 8320
PIN: N/A
Carrier: T-mobile
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Not Getting Emails from gmail account -
12-03-2007, 09:20 PM
I got my blackberry curve on last friday, and my gmail account was set up and working great all weekend. this afternoon i noticed my email was delayed and then was just not comming in at all. i brought my phone ot the store and they gave me a new one. now when i set up my new account it says email account configuration complete but the icon is not in the menu screen and i do not recieve emails to that account on my BB.
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Man Behind the Curtain
Posts: 4,719
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9630
OS: 4.7.1.57
PIN: G!!!
Carrier: Sprint
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12-03-2007, 09:20 PM
I've been getting my BIS email all day here in the NYC area on T-Mobile. TMO's web site, however, is down. Somebody at HoFo said it was this big winter storm.
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BBF Moderator
Posts: 37,527
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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12-03-2007, 09:24 PM
@Crembo, give it some time, there is apparently an outage amount a number of carriers this evening.
@WH--I incorrectly changed the thread title, I'm still living in yesterday. I remember it fondly, it was a great day. Can't I keep it just a little longer?
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New Member
Posts: 1
Join Date: Dec 2007
Location: KY
Model: 8830e
PIN: N/A
Carrier: Alltel
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12-03-2007, 09:26 PM
BIS is working fine here in KY...Alltel Wireless
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Retired BBF Moderator
Posts: 11,141
Join Date: Oct 2005
Location: Tulip City - MI
Model: 9630
OS: > 4.x
PIN: to beans
Carrier: Sprint
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12-03-2007, 09:26 PM
Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....
EDIT: After about 5 minutes I got "Unable to send service books - try again later"
Last edited by juwaack68 : 12-03-2007 at 09:29 PM.
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BlackBerry Extraordinaire
Posts: 1,760
Join Date: Apr 2006
Location: Houston, TX
Model: Curve
PIN: No thanks, yo tienen una pluma.
Carrier: AT&T
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12-03-2007, 09:28 PM
Quote:
Originally Posted by juwaack68
Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....
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I'm not able to even log on to BIS! I'm attempting to change devices right now and the website is not accepting my BIS credentials!
Slight frustrating . . . .
Last edited by snowskier79 : 12-03-2007 at 09:31 PM.
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Knows Where the Search Button Is
Posts: 30
Join Date: Aug 2007
Location: Charlotte,NC
Model: 8310
Carrier: AT&T
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12-03-2007, 09:30 PM
Quote:
Originally Posted by juwaack68
Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....
EDIT: After about 5 minutes I got "Unable to send service books - try again later"
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Same here ATT carolinas.
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CrackBerry Addict
Posts: 648
Join Date: Nov 2007
Model: 8130
PIN: N/A
Carrier: Verizon
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12-03-2007, 09:36 PM
SoCal VZW...no email since several hours ago (like 2:00 or so PM PST). Was unable to send service books at first try around 4:30, but did get a reply from the Activation Server at 5:20 PM.
Still no mail, however...just glad it wasn't just me!
I've only had a BB since Friday, and there have already been two problems w/BIS.
I hope this isn't normal? Isn't the BB email service generally rock solid?
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Talking BlackBerry Encyclopedia
Posts: 262
Join Date: Apr 2007
Location: Louisville, KY
Model: 8300
PIN: N/A
Carrier: ▪T▪▪▪Mobile▪
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12-03-2007, 09:39 PM
Quote:
Originally Posted by Danabw
I've only had a BB since Friday, and there have already been two problems w/BIS.
I hope this isn't normal? Isn't the BB email service generally rock solid?
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There's usually one or two small outages a year. Just relax and wait a few hours and it'll be back online. Take a vacation from e-mail for a few.
--Kidd
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New Member
Posts: 9
Join Date: Dec 2007
Model: 8320
PIN: N/A
Carrier: T-mobile
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Email All Down -
12-03-2007, 09:40 PM
I am on Tmobile in PA and all my email services are down. I IMAP into my company server. None of Blackberry's servers have logged in for hours. In fact, the Tmobile.com website appears to be totally offline. What the heck is happening!
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New Member
Posts: 1
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: at&t
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Down in Oklahoma City - at&t -
12-03-2007, 09:40 PM
I have not received email on several accounts since approximately 4:00 CST.
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Thumbs Must Hurt
Posts: 112
Join Date: Nov 2005
Model: 8700g
Carrier: T-Mobile
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12-03-2007, 09:45 PM
Not getting emails on TMO in Chicago since 2pm
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CrackBerry Addict
Posts: 648
Join Date: Nov 2007
Model: 8130
PIN: N/A
Carrier: Verizon
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12-03-2007, 09:47 PM
Quote:
Originally Posted by AlexKidd
There's usually one or two small outages a year. Just relax and wait a few hours and it'll be back online. Take a vacation from e-mail for a few.
--Kidd
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Good advice...I've got the brown paper bag and am breathing into it...find my happy place, find my happy place!
;)
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New Member
Posts: 9
Join Date: Dec 2007
Model: 8320
PIN: N/A
Carrier: T-mobile
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Blackberry -
12-03-2007, 09:51 PM
Can anybody clarify how Blackberry systems are arranged. Does each carrier (Tmobile, ATT, Verizon, etc..) host a blackberry server of their own?
Are these the systems that do the IMAP or are these just the carriers Blackberry handed systems to allow customers a method of creating and deleting blackberry or IMAP/POP accounts. I assume they talk back to a more centralized blackberry cluster in Canada.
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BlackBerry Extraordinaire
Posts: 1,114
Join Date: Feb 2005
Location: NYC
Model: 8900
OS: 4.6.1.94
Carrier: T-Mobile USA
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12-03-2007, 09:53 PM
Quote:
Originally Posted by rhian
I am on Tmobile in PA and all my email services are down. I IMAP into my company server. None of Blackberry's servers have logged in for hours. In fact, the Tmobile.com website appears to be totally offline. What the heck is happening!
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T-Mobile's internal systems are down due to the storms. No ETA for a fix, but I doubt it will be down by tomorrow.
I dont know if RIMs outage is also weather related, but it sems likely.
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New Member
Posts: 9
Join Date: Dec 2007
Model: 8320
PIN: N/A
Carrier: T-mobile
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12-03-2007, 09:58 PM
What storms? Where is T-mobile based out of?
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BlackBerry Extraordinaire
Posts: 1,065
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
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12-03-2007, 10:03 PM
Just confirmed off the Outage List.
Notification from RIM ...
Confirmed outage for BIS 2.x users as of 15:58 EST - 100% User impact
Confirmed outage for BIS 1.8 users as of 18:47 EST - 100% User impact
Cause: RIM Software Reported Error
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Thumbs Must Hurt
Posts: 54
Join Date: Aug 2007
Model: 8830
PIN: N/A
Carrier: Sprint
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Sprint in Arizona out too -
12-03-2007, 10:04 PM
Just figured I would chime in and confirm that Sprint in Arizona has been down since 4pm local time.
I called Sprint and they told me they estimated 4 hours of downtime. They confirmed the downtime was at RIM and not at Sprint themselves.
-Verxion
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Talking BlackBerry Encyclopedia
Posts: 415
Join Date: Mar 2005
Location: Texas
Model: 8900
Carrier: AT&T/Cingular
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12-03-2007, 10:05 PM
Has anyone deleted then re-added the BIS account? Curious to know if that would work at all...
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Thumbs Must Hurt
Posts: 193
Join Date: Aug 2006
Model: 8310
Carrier: Rogers
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12-03-2007, 10:06 PM
rogers is down as well...no email since evening...
even the service books dont come
Rogers SAME DAY UNLOCKING Service: $16 !!!
T-Mobile Unlocks: $24
AT&T / Cingular Unlocks: $14.99
My Feedback 
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Knows Where the Search Button Is
Posts: 30
Join Date: Dec 2007
Model: 8700
PIN: N/A
Carrier: T-MOBILE
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12-03-2007, 10:10 PM
im in seattle and im not getting any emails from any of my accounts to my blackberry...what should i do?????????? kinda new to blackberrys how do u i know if my service books r ok?? any help will do
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BlackBerry Extraordinaire
Posts: 1,760
Join Date: Apr 2006
Location: Houston, TX
Model: Curve
PIN: No thanks, yo tienen una pluma.
Carrier: AT&T
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12-03-2007, 10:10 PM
Quote:
Originally Posted by laa82
im in seattle and im not getting any emails from any of my accounts to my blackberry...what should i do?????????? kinda new to blackberrys how do u i know if my service books r ok?? any help will do
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There is nothing you can do; the issue apparently is at RIMs level.
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Retired BBF Moderator
Posts: 11,141
Join Date: Oct 2005
Location: Tulip City - MI
Model: 9630
OS: > 4.x
PIN: to beans
Carrier: Sprint
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12-03-2007, 10:11 PM
You will have to wait until the BIS services come back up. Keep track of this thread of updates....or subscribe to Bb-Outage Info Page
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Thumbs Must Hurt
Posts: 128
Join Date: Jul 2007
Model: 8300
Carrier: AT&T
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12-03-2007, 10:11 PM
AT&T BIS down here in Washington, DC area. Haven't received any gmail since about 5:30pm eastern.
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Knows Where the Search Button Is
Posts: 30
Join Date: Dec 2007
Model: 8700
PIN: N/A
Carrier: T-MOBILE
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12-03-2007, 10:14 PM
Quote:
Originally Posted by snowskier79
There is nothing you can do; the issue apparently is at RIMs level.
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damn alright thanx
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