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  (#41 (permalink)) Old
Online Offline
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Default 12-03-2007, 08:33 PM

I can log in to the CellOne BIS website fine. Just not getting mail.
   
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  (#42 (permalink)) Old
zerog46 Offline
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Default 12-03-2007, 08:36 PM

Loged onto VZW without a problem, just a delay in mail still.
   
  (#43 (permalink)) Old
rsnadel Offline
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Default 12-03-2007, 08:41 PM

AT&T very slow in LA...mail arriving with severe delays and one at a time. An item that was sent at 2:59pm arrived in my BB's inbox at 5:17pm, another piece that was sent at 3:59pm arrived at 5:41pm (all Pacific time).

Last edited by rsnadel : 12-03-2007 at 08:42 PM.
   
  (#44 (permalink)) Old
Kyos Offline
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Default 12-03-2007, 08:45 PM

Sprint L.A. area going slow too. Few e-mails with 2 hours+ delay.


GREEN BiG BiRDZ/ YELLOW & BLUE NiKE'S!
   
  (#45 (permalink)) Old
Volstar Offline
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Default 12-03-2007, 08:48 PM

TN, No Go!
   
  (#46 (permalink)) Old
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Default 12-03-2007, 08:50 PM

Birmingham, AT&T here, and it has been down for almost two hours now. Nothing.

Dawg, I was having similar issues with my DSL before leaving my office, could get to almost no webistes except this one.
   
  (#47 (permalink)) Old
npaulseth Offline
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Default 12-03-2007, 08:53 PM

Down here in Eau Claire, too. Delay e-mails, some PIN msgs not working.
   
  (#48 (permalink)) Old
campsean Offline
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Default 12-03-2007, 08:53 PM

Delays here in Annapolis, MD.

GMAIL - Still haven't gotten any messages to my BB since 1pm (Eastern)
att.blackberry.net - delays from 20mins to an hour.

PIN messaging - all fine.
   
  (#49 (permalink)) Old
whsbuss Offline
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Default 12-03-2007, 08:57 PM

Who ever changed the thread title, shouldn't it be 12/03??
   
  (#50 (permalink)) Old
Brad00111 Offline
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Default 12-03-2007, 09:00 PM

Down here in AZ, confirmed no email since 4pm local on ATT, nothing coming through yet........


-Brad

RIM 950 > Nextel 6510 > Nextel 7520 > Cingular 7100 > Cingular 8700 > Cingular 8800 > Cingular 8300
   
  (#51 (permalink)) Old
whsbuss Offline
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Default 12-03-2007, 09:04 PM

Quote:
Originally Posted by whsbuss View Post
Who ever changed the thread title, shouldn't it be 12/03??
Thanks for changing it!
   
  (#52 (permalink)) Old
Lex Luthor Offline
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Default 12-03-2007, 09:05 PM

BIS seems to be down in Canada also. I have friends on the Rogers Wireless network who aren't receiving their emails. I am on Telus Mobility and BIS is down for me currently.
   
  (#53 (permalink)) Old
DaddyFizzle Offline
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Default 12-03-2007, 09:10 PM

I've been down most of the afternoon. No BIS email is coming through. BES and PIN is okay.
   
  (#54 (permalink)) Old
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Default 12-03-2007, 09:14 PM

It just looks like their e-mail collector servers are borked. I can send e-mails, PINs, etc and they all go through. I even see the e-mail in my Sent messages on Outlook at the server side, however all new e-mails have stopped coming in since 6:30PM Eastern.

BB Curve on T-Mobile - Louisville, KY.

--Kidd
   
  (#55 (permalink)) Old
jojitsu Offline
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Default Sprint/Nextel - 12-03-2007, 09:17 PM

No service books. South East Michigan. Detroit Area.
   
  (#56 (permalink)) Old
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Default Not Getting Emails from gmail account - 12-03-2007, 09:20 PM

I got my blackberry curve on last friday, and my gmail account was set up and working great all weekend. this afternoon i noticed my email was delayed and then was just not comming in at all. i brought my phone ot the store and they gave me a new one. now when i set up my new account it says email account configuration complete but the icon is not in the menu screen and i do not recieve emails to that account on my BB.
   
  (#57 (permalink)) Old
rambo47 Offline
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Default 12-03-2007, 09:20 PM

I've been getting my BIS email all day here in the NYC area on T-Mobile. TMO's web site, however, is down. Somebody at HoFo said it was this big winter storm.
   
  (#58 (permalink)) Old
JSanders Offline
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Default 12-03-2007, 09:24 PM

@Crembo, give it some time, there is apparently an outage amount a number of carriers this evening.

@WH--I incorrectly changed the thread title, I'm still living in yesterday. I remember it fondly, it was a great day. Can't I keep it just a little longer?
   
  (#59 (permalink)) Old
c.newlon Offline
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Default 12-03-2007, 09:26 PM

BIS is working fine here in KY...Alltel Wireless
   
  (#60 (permalink)) Old
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Default 12-03-2007, 09:26 PM

Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....

EDIT: After about 5 minutes I got "Unable to send service books - try again later"

Last edited by juwaack68 : 12-03-2007 at 09:29 PM.
   
  (#61 (permalink)) Old
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Default 12-03-2007, 09:28 PM

Quote:
Originally Posted by juwaack68 View Post
Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....
I'm not able to even log on to BIS! I'm attempting to change devices right now and the website is not accepting my BIS credentials!

Slight frustrating . . . .

Last edited by snowskier79 : 12-03-2007 at 09:31 PM.
   
  (#62 (permalink)) Old
helfrez Offline
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Default 12-03-2007, 09:30 PM

Quote:
Originally Posted by juwaack68 View Post
Just tried sending service books....BIS site just shows 'Processing, please wait' and I haven't received them yet.....

EDIT: After about 5 minutes I got "Unable to send service books - try again later"
Same here ATT carolinas.
   
  (#63 (permalink)) Old
Danabw Offline
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Default 12-03-2007, 09:36 PM

SoCal VZW...no email since several hours ago (like 2:00 or so PM PST). Was unable to send service books at first try around 4:30, but did get a reply from the Activation Server at 5:20 PM.

Still no mail, however...just glad it wasn't just me!

I've only had a BB since Friday, and there have already been two problems w/BIS.

I hope this isn't normal? Isn't the BB email service generally rock solid?
   
  (#64 (permalink)) Old
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Default 12-03-2007, 09:39 PM

Quote:
Originally Posted by Danabw View Post
I've only had a BB since Friday, and there have already been two problems w/BIS.

I hope this isn't normal? Isn't the BB email service generally rock solid?
There's usually one or two small outages a year. Just relax and wait a few hours and it'll be back online. Take a vacation from e-mail for a few.

--Kidd
   
  (#65 (permalink)) Old
rhian Offline
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Default Email All Down - 12-03-2007, 09:40 PM

I am on Tmobile in PA and all my email services are down. I IMAP into my company server. None of Blackberry's servers have logged in for hours. In fact, the Tmobile.com website appears to be totally offline. What the heck is happening!
   
  (#66 (permalink)) Old
Justia Offline
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Unhappy Down in Oklahoma City - at&t - 12-03-2007, 09:40 PM

I have not received email on several accounts since approximately 4:00 CST.
   
  (#67 (permalink)) Old
orgullodemexico Offline
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Default 12-03-2007, 09:45 PM

Not getting emails on TMO in Chicago since 2pm


Yahoo IM: orgullodemexico $ Google Talk: takemetocabosanlucas $ Blackberry IM: 2040D5AC

BB 8700 Wallpaper BB 8700 MP3 Ringtones
   
  (#68 (permalink)) Old
Danabw Offline
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Default 12-03-2007, 09:47 PM

Quote:
Originally Posted by AlexKidd View Post
There's usually one or two small outages a year. Just relax and wait a few hours and it'll be back online. Take a vacation from e-mail for a few.

--Kidd
Good advice...I've got the brown paper bag and am breathing into it...find my happy place, find my happy place!

;)
   
  (#69 (permalink)) Old
rhian Offline
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Default Blackberry - 12-03-2007, 09:51 PM

Can anybody clarify how Blackberry systems are arranged. Does each carrier (Tmobile, ATT, Verizon, etc..) host a blackberry server of their own?

Are these the systems that do the IMAP or are these just the carriers Blackberry handed systems to allow customers a method of creating and deleting blackberry or IMAP/POP accounts. I assume they talk back to a more centralized blackberry cluster in Canada.
   
  (#70 (permalink)) Old
BryanHarig Offline
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Default 12-03-2007, 09:53 PM

Quote:
Originally Posted by rhian View Post
I am on Tmobile in PA and all my email services are down. I IMAP into my company server. None of Blackberry's servers have logged in for hours. In fact, the Tmobile.com website appears to be totally offline. What the heck is happening!
T-Mobile's internal systems are down due to the storms. No ETA for a fix, but I doubt it will be down by tomorrow.

I dont know if RIMs outage is also weather related, but it sems likely.
   
  (#71 (permalink)) Old
rhian Offline
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Default 12-03-2007, 09:58 PM

What storms? Where is T-mobile based out of?
   
  (#72 (permalink)) Old
audit Offline
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Default 12-03-2007, 10:03 PM

Just confirmed off the Outage List.

Notification from RIM ...

Confirmed outage for BIS 2.x users as of 15:58 EST - 100% User impact

Confirmed outage for BIS 1.8 users as of 18:47 EST - 100% User impact

Cause: RIM Software Reported Error


audit
Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.

My day to day life.
   
  (#73 (permalink)) Old
verxion Offline
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Default Sprint in Arizona out too - 12-03-2007, 10:04 PM

Just figured I would chime in and confirm that Sprint in Arizona has been down since 4pm local time.

I called Sprint and they told me they estimated 4 hours of downtime. They confirmed the downtime was at RIM and not at Sprint themselves.

-Verxion
   
  (#74 (permalink)) Old
teskew Offline
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Default 12-03-2007, 10:05 PM

Has anyone deleted then re-added the BIS account? Curious to know if that would work at all...
   
  (#75 (permalink)) Old
fr0zen Offline
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Default 12-03-2007, 10:06 PM

rogers is down as well...no email since evening...

even the service books dont come


Rogers SAME DAY UNLOCKING Service: $16 !!!
T-Mobile Unlocks: $24
AT&T / Cingular Unlocks: $14.99
My Feedback
   
  (#76 (permalink)) Old
laa82 Offline
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Default 12-03-2007, 10:10 PM

im in seattle and im not getting any emails from any of my accounts to my blackberry...what should i do?????????? kinda new to blackberrys how do u i know if my service books r ok?? any help will do
   
  (#77 (permalink)) Old
snowskier79 Offline
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Default 12-03-2007, 10:10 PM

Quote:
Originally Posted by laa82 View Post
im in seattle and im not getting any emails from any of my accounts to my blackberry...what should i do?????????? kinda new to blackberrys how do u i know if my service books r ok?? any help will do
There is nothing you can do; the issue apparently is at RIMs level.
   
  (#78 (permalink)) Old
juwaack68 Offline
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Default 12-03-2007, 10:11 PM

You will have to wait until the BIS services come back up. Keep track of this thread of updates....or subscribe to Bb-Outage Info Page
   
  (#79 (permalink)) Old
kdog1176 Offline
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Default 12-03-2007, 10:11 PM

AT&T BIS down here in Washington, DC area. Haven't received any gmail since about 5:30pm eastern.
   
  (#80 (permalink)) Old
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Default 12-03-2007, 10:14 PM

Quote:
Originally Posted by snowskier79 View Post
There is nothing you can do; the issue apparently is at RIMs level.
damn alright thanx
   
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