BlackBerryForums.com : Your Number One BlackBerry Community
     

»Sponsored Links


BlackBerryApps.com Best Sellers



Closed Thread
 
LinkBack Thread Tools
  (#1 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default BIS Down 12/03 - 12-03-2007, 06:23 PM

Noticed today since noon all Gmail was getting delayed. Now it seems the BIS is down again - no emails getting to my BB using my vzw.blackberry.net address.

This is not good for RIM. Too many outages.
   
Sponsored Links
Please Login or Register to Remove these Advertisements!

  (#2 (permalink)) Old
JSanders Offline
BBF Moderator
 
JSanders's Avatar
 
Posts: 37,527
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
Default 12-03-2007, 06:32 PM

BIS up here, Birmingham, AT&T
   
  (#3 (permalink)) Old
aiharkness Online
BlackBerry Master
 
aiharkness's Avatar
 
Posts: 5,004
Join Date: Jul 2005
Location: Florida Panhandle
Model: 8820
OS: 4.5.0.139
Carrier: T-Mobile US (BIS)
Default 12-03-2007, 06:37 PM

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I've been in meeting all day and can't say there wasn't a blip sometime, but I have been getting email throughout the day.


- Ira

Last edited by aiharkness : 12-03-2007 at 06:37 PM.
   
  (#4 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 06:41 PM

Well I did a Network Registration (got that) and resent service books (didn't get them). Maybe a VZW BIS problem?
   
  (#5 (permalink)) Old
skippy126 Offline
Knows Where the Search Button Is
 
Posts: 35
Join Date: Apr 2007
Model: 9000
PIN: N/A
Carrier: AT&T
Default 12-03-2007, 06:46 PM

I'm having problems as well. I'm getting emails fairly quick through my yahoo email account, but emails to my blackberry.net email account are not coming through. I'm on AT&T in the Milwaukee, WI area.
   
  (#6 (permalink)) Old
Perfect Storm Offline
BlackBerry Extraordinaire
 
Perfect Storm's Avatar
 
Posts: 2,467
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Default 12-03-2007, 06:46 PM

Nothing in, 20 min delay going out here


www.petermac.ca - Photo wallpapers only in BlackBerry Internet Browser
www.BBeXtras.com - Photo wallpapers sent to your BlackBerry
BlackBerry Themes
   
  (#7 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 06:49 PM

I pulled my battery and that didn't help. Sent service books again...... nothing yet.
   
  (#8 (permalink)) Old
NotSoSimple Offline
New Member
 
Posts: 4
Join Date: Nov 2007
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-03-2007, 06:54 PM

Talking to AT&T for one of my users, there is a data outage in Utah and Illinois and some other areas. He did not specify any others.
   
  (#9 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 06:55 PM

Quote:
Originally Posted by NotSoSimple View Post
Talking to AT&T for one of my users, there is a data outage in Utah and Illinois and some other areas. He did not specify any others.
Well it must be wider than that. Nothing here in Philly on VZW.
   
  (#10 (permalink)) Old
BigPlaya Offline
Knows Where the Search Button Is
 
Posts: 41
Join Date: Jun 2007
Model: 8830
PIN: N/A
Carrier: VeeZeeDubya
Default 12-03-2007, 07:07 PM

VZW user in San Francisco here. BIS is not delivering my GMail or Yahoo-hosted email. Sent Service Books and they were never delivered. No bueno!
   
  (#11 (permalink)) Old
Online Offline
Knows Where the Search Button Is
 
Online's Avatar
 
Posts: 49
Join Date: Oct 2007
Location: Anchorage, Alaska
Model: 8310
OS: 4.5.0.52
Carrier: AT&T
Default 12-03-2007, 07:27 PM

It has been slow here in Alaska also. It has been taking around a hour for some emails.
   
  (#12 (permalink)) Old
audit Offline
BlackBerry Extraordinaire
 
audit's Avatar
 
Posts: 1,065
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
Default 12-03-2007, 07:34 PM

This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.


audit
Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.

My day to day life.
   
  (#13 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 07:38 PM

Quote:
Originally Posted by audit View Post
This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.
Thanks audit.

I love the Severity: 3-Low part. Guess its not that important to AT&T!
   
  (#14 (permalink)) Old
BBF Moderator
 
Thatzmister2u's Avatar
 
Posts: 5,837
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Default 12-03-2007, 07:39 PM

Quote:
Originally Posted by audit View Post
This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.
Good Stuff Audit! But how in the world can it be a Severity 3?!?!?!


Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
   
  (#15 (permalink)) Old
Dawg Offline
No longer Registered.
 
Dawg's Avatar
 
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Default 12-03-2007, 07:43 PM

just got off the phone with ATT after trying 17 different numbers they have a messed up data phone and internet system. Ive tried 611 411 and the operator all says system busy.
They have no time frame for getting it up they told me Georgia and Carolinas for sure but may reach further.
   
  (#16 (permalink)) Old
bosco1041 Offline
Knows Where the Search Button Is
 
bosco1041's Avatar
 
Posts: 45
Join Date: Oct 2007
Location: Massachusetts
Model: 9000
OS: 4.6
PIN: 3043BBC9
Carrier: AT&T
Default 12-03-2007, 07:49 PM

Nothing in in Southeastern MA on TMOBILE
   
  (#17 (permalink)) Old
djm2 Offline
BlackBerry Master
 
djm2's Avatar
 
Posts: 3,517
Join Date: Jul 2007
Model: 9630
PIN: N/A
Carrier: Sprint
Default 12-03-2007, 07:53 PM

Sprint MN -- no emails since 5 PM CST, but I know some are there. Browser works.

Last edited by djm2 : 12-03-2007 at 07:55 PM.
   
  (#18 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 07:57 PM

Just got one email in on my vzw.blackberry.net account...... 1 hr 38 minutes late.
   
  (#19 (permalink)) Old
kentrg Offline
New Member
 
Posts: 3
Join Date: Apr 2007
Model: 8800
PIN: N/A
Carrier: T-mobile
Default 12-03-2007, 07:57 PM

spoke to Tmobile and RIM Rep. he says they are brining down BIS for restore.

NY here
   
  (#20 (permalink)) Old
snowskier79 Offline
BlackBerry Extraordinaire
 
snowskier79's Avatar
 
Posts: 1,760
Join Date: Apr 2006
Location: Houston, TX
Model: Curve
PIN: No thanks, yo tienen una pluma.
Carrier: AT&T
Default 12-03-2007, 07:58 PM

I can't even log on to AT&T's BIS site from my desktop.
   
  (#21 (permalink)) Old
jungleland Offline
BlackBerry Extraordinaire
 
jungleland's Avatar
 
Posts: 1,370
Join Date: Mar 2006
Location: Philadelphia, PA
Model: BOLD
OS: 4.6.0.266
Carrier: At&t
Default 12-03-2007, 07:59 PM

Good thing I am short 2.5 million worth of RIMM overnight
   
  (#22 (permalink)) Old
zerog46 Offline
BBF Moderator
 
zerog46's Avatar
 
Posts: 5,865
Join Date: May 2007
Location: The Garden State
Model: Tour
OS: 5. somtin
PIN: 90210
Carrier: VZW - BIS
Default 12-03-2007, 07:59 PM

Running slow in NJ on Verizon too...
   
  (#23 (permalink)) Old
Dawg Offline
No longer Registered.
 
Dawg's Avatar
 
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Default 12-03-2007, 08:03 PM

lol this is the only site I visit on the net that i can get too
   
  (#24 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 08:04 PM

Quote:
Originally Posted by jungleland View Post
Good thing I am short 2.5 million worth of RIMM overnight
Their stock had a bad day as well. Down almost $10 and was discounted by an investment firm. This kind of outage (again, again) won't help.
   
  (#25 (permalink)) Old
denverberry Offline
New Member
 
Posts: 2
Join Date: Dec 2007
Model: 8310
PIN: N/A
Carrier: AT&T
Default 12-03-2007, 08:05 PM

still down in denver on ATT.
   
  (#26 (permalink)) Old
DaBlackberryBoy Offline
CrackBerry Addict
 
DaBlackberryBoy's Avatar
 
Posts: 558
Join Date: Jul 2006
Location: Sunflower State
Model: Storm
Carrier: TMobile (BES) [Loyalty]
Default 12-03-2007, 08:05 PM

Looks like RIM better pull out the cots for the evening...

No emails via BIS sent 330pm in Kansas. Called TMo and confirmed, all is well with them, I am getting gmails, guess that leaves....


DaBlackberryBoy
   
  (#27 (permalink)) Old
gameboy213 Offline
Talking BlackBerry Encyclopedia
 
gameboy213's Avatar
 
Posts: 340
Join Date: Oct 2007
Location: Los Angeles, CA
Model: 9630
OS: 4.7
PIN: N/A
Carrier: Sprint
Default 12-03-2007, 08:06 PM

Sprint in LA been down for about 90 minutes for me
   
  (#28 (permalink)) Old
Dawg Offline
No longer Registered.
 
Dawg's Avatar
 
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Default 12-03-2007, 08:09 PM

Quote:
Originally Posted by DaBlackberryBoy View Post
Looks like RIM better pull out the cots for the evening...

No emails via BIS sent 330pm in Kansas. Called TMo and confirmed, all is well with them, I am getting gmails, guess that leaves....
Id say it doesnt have anything to do with RIM this is the phone companys issue
   
  (#29 (permalink)) Old
jbairdjr Offline
CrackBerry Addict
 
jbairdjr's Avatar
 
Posts: 909
Join Date: Feb 2005
Location: Lincoln, Ne
Model: 9530
OS: 5.0
Carrier: Verizon
Default 12-03-2007, 08:09 PM

BIS down in Nebraska (Alltel)


Blackberry Storm (Verizon)
Google Talk : jim.baird
   
  (#30 (permalink)) Old
TBOLTRAM Offline
BlackBerry Extraordinaire
 
TBOLTRAM's Avatar
 
Posts: 2,375
Join Date: Jun 2007
Location: Houston, Texas
Model: 8830
PIN: & Teller
Carrier: Verizon
Default 12-03-2007, 08:10 PM

Last night my daughter could not send me an email using Gmail from her dorm room to my Comcast email address. It appears to have started working around 1:30 PM this afternoon. There is no connection to BlackBerry with this problem.

However, she was about to send me an email using Gmail to my BlackBerry last night. Go figure.


Even less than before,
Which is less than nothing!
   
  (#31 (permalink)) Old
zerog46 Offline
BBF Moderator
 
zerog46's Avatar
 
Posts: 5,865
Join Date: May 2007
Location: The Garden State
Model: Tour
OS: 5. somtin
PIN: 90210
Carrier: VZW - BIS
Default 12-03-2007, 08:11 PM

Also have a friend here in NJ with AT&T which is slow too...
   
  (#32 (permalink)) Old
djm2 Offline
BlackBerry Master
 
djm2's Avatar
 
Posts: 3,517
Join Date: Jul 2007
Model: 9630
PIN: N/A
Carrier: Sprint
Default 12-03-2007, 08:17 PM

Could not even send service books.
   
  (#33 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,751
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 12-03-2007, 08:19 PM

Its more than a carrier issue. All these observations show most NA carriers are affected.
   
  (#34 (permalink)) Old
jgarzoli Offline
Knows Where the Search Button Is
 
Posts: 42
Join Date: Aug 2005
Model: 8700
Carrier: att
Default 12-03-2007, 08:19 PM

ATT down in Nashville as well. Which is a bummer because we are here on business, and really need them to work this week!!!
   
  (#35 (permalink)) Old
snowskier79 Offline
BlackBerry Extraordinaire
 
snowskier79's Avatar
 
Posts: 1,760
Join Date: Apr 2006
Location: Houston, TX
Model: Curve
PIN: No thanks, yo tienen una pluma.
Carrier: AT&T
Default 12-03-2007, 08:20 PM

Here is a screenshot of attempting to access BIS over my desktop.
Attached Images
File Type: jpg BIS_Error.JPG (10.4 KB, 55 views)
   
  (#36 (permalink)) Old
jaknight50 Offline
New Member
 
Posts: 10
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: AT&T
Default 12-03-2007, 08:22 PM

Service books came through about 5 minutes after sending them. Not getting email for a couple of hours. I'm in New Jersey at the moment using AT&T.
   
  (#37 (permalink)) Old
Dawg Offline
No longer Registered.
 
Dawg's Avatar
 
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Default 12-03-2007, 08:23 PM

Quote:
Originally Posted by snowskier79 View Post
Here is a screenshot of attempting to access BIS over my desktop.
I have 17 favorites and this is what I get when I try to go to any of them but this one lol very strange

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.
   
  (#38 (permalink)) Old
gameboy213 Offline
Talking BlackBerry Encyclopedia
 
gameboy213's Avatar
 
Posts: 340
Join Date: Oct 2007
Location: Los Angeles, CA
Model: 9630
OS: 4.7
PIN: N/A
Carrier: Sprint
Default 12-03-2007, 08:26 PM

starting to work here in Los Angeles, just got 17 messages
   
  (#39 (permalink)) Old
jungleland Offline
BlackBerry Extraordinaire
 
jungleland's Avatar
 
Posts: 1,370
Join Date: Mar 2006
Location: Philadelphia, PA
Model: BOLD
OS: 4.6.0.266
Carrier: At&t
Default 12-03-2007, 08:27 PM

Quote:
Originally Posted by whsbuss View Post
Their stock had a bad day as well. Down almost $10 and was discounted by an investment firm. This kind of outage (again, again) won't help.

Been short it for 4 days..Certainly making for a nice close to my funds year
   
  (#40 (permalink)) Old
audit Offline
BlackBerry Extraordinaire
 
audit's Avatar
 
Posts: 1,065
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
Default 12-03-2007, 08:28 PM

Just a reminder that people can keep up to date on the latest updates also on Bb-Outage Info Page


audit
Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.

My day to day life.
   
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2009 BlackBerryFAQ.com, BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of Research In Motion Limited.