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Old 12-03-2007, 06:23 PM   #1 (permalink)
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Noticed today since noon all Gmail was getting delayed. Now it seems the BIS is down again - no emails getting to my BB using my vzw.blackberry.net address.

This is not good for RIM. Too many outages.
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Old 12-03-2007, 06:32 PM   #2 (permalink)
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BIS up here, Birmingham, AT&T
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Old 12-03-2007, 06:37 PM   #3 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I've been in meeting all day and can't say there wasn't a blip sometime, but I have been getting email throughout the day.
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Old 12-03-2007, 06:41 PM   #4 (permalink)
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Well I did a Network Registration (got that) and resent service books (didn't get them). Maybe a VZW BIS problem?
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Old 12-03-2007, 06:46 PM   #5 (permalink)
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I'm having problems as well. I'm getting emails fairly quick through my yahoo email account, but emails to my blackberry.net email account are not coming through. I'm on AT&T in the Milwaukee, WI area.
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Old 12-03-2007, 06:46 PM   #6 (permalink)
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Nothing in, 20 min delay going out here
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Old 12-03-2007, 06:49 PM   #7 (permalink)
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I pulled my battery and that didn't help. Sent service books again...... nothing yet.
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Old 12-03-2007, 06:54 PM   #8 (permalink)
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Talking to AT&T for one of my users, there is a data outage in Utah and Illinois and some other areas. He did not specify any others.
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Old 12-03-2007, 06:55 PM   #9 (permalink)
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Quote:
Originally Posted by NotSoSimple View Post
Talking to AT&T for one of my users, there is a data outage in Utah and Illinois and some other areas. He did not specify any others.
Well it must be wider than that. Nothing here in Philly on VZW.
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Old 12-03-2007, 07:07 PM   #10 (permalink)
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VZW user in San Francisco here. BIS is not delivering my GMail or Yahoo-hosted email. Sent Service Books and they were never delivered. No bueno!
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Old 12-03-2007, 07:27 PM   #11 (permalink)
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It has been slow here in Alaska also. It has been taking around a hour for some emails.
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Old 12-03-2007, 07:34 PM   #12 (permalink)
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This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.
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Old 12-03-2007, 07:38 PM   #13 (permalink)
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Quote:
Originally Posted by audit View Post
This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.
Thanks audit.

I love the Severity: 3-Low part. Guess its not that important to AT&T!
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Old 12-03-2007, 07:39 PM   #14 (permalink)
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Quote:
Originally Posted by audit View Post
This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.
Good Stuff Audit! But how in the world can it be a Severity 3?!?!?!
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Old 12-03-2007, 07:43 PM   #15 (permalink)
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just got off the phone with ATT after trying 17 different numbers they have a messed up data phone and internet system. Ive tried 611 411 and the operator all says system busy.
They have no time frame for getting it up they told me Georgia and Carolinas for sure but may reach further.
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Old 12-03-2007, 07:49 PM   #16 (permalink)
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Nothing in in Southeastern MA on TMOBILE
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Old 12-03-2007, 07:53 PM   #17 (permalink)
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Sprint MN -- no emails since 5 PM CST, but I know some are there. Browser works.

Last edited by djm2 : 12-03-2007 at 07:55 PM.
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Old 12-03-2007, 07:57 PM   #18 (permalink)
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Just got one email in on my vzw.blackberry.net account...... 1 hr 38 minutes late.
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Old 12-03-2007, 07:57 PM   #19 (permalink)
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spoke to Tmobile and RIM Rep. he says they are brining down BIS for restore.

NY here
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Old 12-03-2007, 07:58 PM   #20 (permalink)
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I can't even log on to AT&T's BIS site from my desktop.
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