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06-23-2005, 10:10 AM
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#1 (permalink)
| | New Member
Join Date: Jun 2005 Location: Knoxville, TN Model: 8700c Carrier: Cingular
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|  Another outage? (Thursday, 6/23)
Please Login to Remove! I am in Knoxville, TN and my Cingular 7290 is down again. I can send email and get on the browser but can not receive email. The phone also works. In the recent outage, I was not able to do anything except use the phone function. Is there yet another outage? I was able to get email up until 1 or 2 am this morning. Since then....nothing. Any ideas? | | Offline
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06-23-2005, 10:23 AM
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#2 (permalink)
| | BlackBerry Extraordinaire
Join Date: Oct 2004 Location: Fort Worth, Texas Model: 8220 PIN: FFFFFFFF Carrier: T-Mobile
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That doesn't sound like an outage to me. It sounds like a general BB issue.
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Stonent
Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
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06-23-2005, 11:14 AM
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#3 (permalink)
| | New Member
Join Date: Apr 2005
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I have several (couple dozen) BBs that are connecting sporadically. Same issue yesterday...and last week...hope this gets cleared up soon. My users are spoiled with instant mail. | | Offline
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06-23-2005, 11:15 AM
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#4 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
Posts: 27,400
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No problems here is Texas... | | Offline
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06-23-2005, 11:22 AM
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#5 (permalink)
| | New Member
Join Date: Apr 2005
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I have users in Texas, California, Canada, etc. Most of the problems reported today are from California and Canada (Rogers and BellMobility). | | Offline
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06-23-2005, 11:27 AM
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#6 (permalink)
| | BBF Veteran User
Join Date: Aug 2004 Location: Hotwiring another Cessna Model: OU812 Carrier: Nintendo
Posts: 3,492
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VA is fine | | Offline
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06-23-2005, 11:44 AM
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#7 (permalink)
| | Thumbs Must Hurt
Join Date: Aug 2004 Location: Texas
Posts: 60
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I got this email recently from Cingular talking about this. We have Enterprise support with them and I get notified via email when there is an outage. It seems that this is a sporadic national outage. I am in Texas and everything is fine with my users.
Valued Customer,
This e-mail is to inform you of a network problem that MAY have affected your Mobile Internet Service.
Trouble Ticket Number: BBCHG011594
Severity: Medium Level
Location of Issue: National
Description of Issue: Degradation of RIM BlackBerry service.
Start Time: 06/22/05 11:00 PM PDT
Time of Resolution: 6/23/05 8:00 AM PDT
Total Duration: 9 Hours
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Who's Your Blackberry
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06-23-2005, 11:48 AM
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#8 (permalink)
| | New Member
Join Date: Mar 2005 Model: Bold Carrier: at&t
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I did see some problems yesterday but today it's working in NJ. | | Offline
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06-23-2005, 12:25 PM
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#9 (permalink)
| | Thumbs Must Hurt
Join Date: Apr 2005 Location: Riverside, CA Model: 9550 Carrier: Verizon
Posts: 70
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I'm in Southern CA and we still seem to be having issues... All the BBs we have say GSM instead of GPRS... Only the phone is working!!!!! AAAAARRGH!!!!
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If you can’t be a good example, then you’ll just have to be a horrible warning. | | Offline
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06-23-2005, 12:29 PM
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#10 (permalink)
| | Knows Where the Search Button Is
Join Date: Jun 2005 Model: 7290
Posts: 14
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Mine is working ok today in Oklahoma. Yesterday I had about a 20 minute period (that I know of) that I was having issues. | | Offline
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06-23-2005, 12:38 PM
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#11 (permalink)
| | No longer Registered.
Join Date: Mar 2005 Location: Atlanta Model: 8330 OS: 4.5.0.138 PIN: 31a6c9c9 Carrier: Verizon BIS
Posts: 13,963
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no email all day on BB, yet i am recieving it in my inbox on the pc Nextel Atlanta | | Offline
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06-23-2005, 12:38 PM
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#12 (permalink)
| | Thumbs Must Hurt
Join Date: Apr 2005 Location: Riverside, CA Model: 9550 Carrier: Verizon
Posts: 70
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Does your BB say GSM or GPRS?
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If you can’t be a good example, then you’ll just have to be a horrible warning. | | Offline
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06-23-2005, 12:42 PM
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#13 (permalink)
| | No longer Registered.
Join Date: Mar 2005 Location: Atlanta Model: 8330 OS: 4.5.0.138 PIN: 31a6c9c9 Carrier: Verizon BIS
Posts: 13,963
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Neither I am on Nextel mine says NXTL | | Offline
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06-23-2005, 12:43 PM
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#14 (permalink)
| | Thumbs Must Hurt
Join Date: Apr 2005 Location: Riverside, CA Model: 9550 Carrier: Verizon
Posts: 70
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According to the RIM technical support line (877-255-2377 opt. 2, opt. 5) there are currently no network outages... what's up with that?!?!?!?!
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If you can’t be a good example, then you’ll just have to be a horrible warning. | | Offline
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06-23-2005, 01:01 PM
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#15 (permalink)
| | BlackBerry Extraordinaire
Join Date: Oct 2004 Location: Fort Worth, Texas Model: 8220 PIN: FFFFFFFF Carrier: T-Mobile
Posts: 1,734
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Quote: |
Originally Posted by Dawg Neither I am on Nextel mine says NXTL | Can you PIN yourself?
Can others PIN you?
I sent you a test PIN from a spare phone here. (Not my PIN#)
__________________
Stonent
Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Last edited by stonent : 06-23-2005 at 01:04 PM.
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06-23-2005, 01:04 PM
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#16 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2005 Location: Colorado Model: Curve Carrier: AT&T
Posts: 107
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Well they lied. It was another 4 hours for me here in CO. Wouldn't it be nice if they told the truth about outages and rebooting phones? They don't seem to communicate well at all. I am getting impatient and Treo is looking better. http://money.cnn.com/2005/06/22/tech...reut/index.htm | | Offline
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06-23-2005, 01:07 PM
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#17 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: May 2005 Location: Waterloo, ON Model: 8320 PIN: FFFFFFFF Carrier: Rogers Wireless
Posts: 417
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There are no known outages. If anyone is having problems with email it is probably localized for the carrier, region or just some towers.
But the RIM BlackBerry Infrastructure is functioning. | | Offline
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06-23-2005, 01:21 PM
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#18 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: Aug 2004 Location: Here Model: Curve PIN: No thankyou Carrier: AT&T
Posts: 205
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Don't think it's RIM problem. It sounds like a provider issue.
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Love your BlackBerry.......Take it out of the closet and put it to work TODAY.
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06-23-2005, 01:23 PM
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#19 (permalink)
| | Thumbs Must Hurt
Join Date: Apr 2005 Location: Riverside, CA Model: 9550 Carrier: Verizon
Posts: 70
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Just spent 20 minutes on the phone with a tech from Cingular and nothing we tried worked... I even took my SIM out and tried it in a spare BB we have lying around and had the same problem... GSM but not GPRS...
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If you can’t be a good example, then you’ll just have to be a horrible warning. | | Offline
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06-23-2005, 01:30 PM
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#20 (permalink)
| | Thumbs Must Hurt
Join Date: Apr 2005 Location: Riverside, CA Model: 9550 Carrier: Verizon
Posts: 70
Post Thanks: 0 Thanked 0 Times in 0 Posts
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Have had a little progress... now I have gprs (not GPRS) instead of GSM... somebody seems to be working on something...
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If you can’t be a good example, then you’ll just have to be a horrible warning. | | Offline
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